Available Homes Manager (South) in London

Location: Haywards Heath (Burns House) or Leatherhead (Carlton House)

Hybrid working arrangement

Salary: £49,178 to £57,849 per annum

Hours: 36 hours per week

Contract Type: Permanent

This is a pivotal time to join Clarion's Lettings Service. We are piloting new ways of working, investing in service transformation and reshaping how we deliver available homes for customers and communities. We're looking for an experienced, confident operational leader who wants to help lead that change.

As Available Homes Manager for the South region, you will provide senior operational leadership for a large, dispersed team responsible for the end-to-end delivery of safe, compliant and sustainable lettings. You will operate as a regional lead within a national management team, working closely with the Head of Home Moves and fellow Available Homes Managers to shape strategy, drive consistency and deliver national service improvements alongside strong regional performance.

This is a hands-on management role with real accountability for performance, partnership working and customer outcomes. You'll play a key role in reducing rent loss, improving turnaround times and embedding consistent, high-quality practice across the region, while contributing to wider service improvement and national transformation activity.

What you'll be responsible for:

• Leading, motivating and developing a large dispersed regional team, embedding a strong culture of accountability, performance and continuous improvement.
• Owning and improving end-to-end lettings performance, using data and insight to drive decision-making and measurable outcomes.
• Reducing void turnaround times and rent loss through effective planning, prioritisation and cross-service collaboration.
• Acting as a regional lead within the national Available Homes management structure, contributing to national planning, decision-making and transformation activity.
• Building and maintaining effective working relationships with local authorities and external partners, including managing nomination agreements.
• Working closely with Maintenance, Housing Management and Development teams to ensure homes are ready to let, compliant and allocated fairly.
• Ensuring all activity meets regulatory, statutory and organisational requirements, with a clear focus on customer experience and risk management.
• Contributing to the development of consistent ways of working, service improvement initiatives and policy across the national service.

What we're looking for:

• Significant management experience within social or affordable housing, a housing association or local authority environment.
• A proven track record of managing operational teams at scale, ideally across multiple locations or regions.
• Strong performance management capability, with experience improving outcomes in complex or pressured operational services.
• Confidence working with senior stakeholders, including local authorities, commissioners and internal leadership teams.
• A structured, analytical and solutions-focused approach, with the ability to balance operational delivery with longer-term improvement.

Closing Date: Sunday 8th February 2026 at midnight.

This is a hybrid role with a base location at our offices in Haywards Heath or Leatherhead. Candidates must be able to travel and spend time across the offices within the South region.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.