At a Glance
- Tasks: Lead a dedicated team to deliver exceptional customer service and quality.
- Company: Clarion Housing Group, committed to top-tier customer care.
- Benefits: Competitive salary, flexible hybrid work, and career development opportunities.
- Other info: Work from London or Manchester with a vibrant team culture.
- Why this job: Make a real difference in customer satisfaction while leading a passionate team.
- Qualifications: Experience in team leadership with strong communication and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Clarion Housing Group is looking for a Customer Care & Quality Team Leader to oversee a dedicated team ensuring top-tier service for customers.
This hybrid role allows for work from offices in London or Manchester, requiring at least 3 in-office days per week.
The ideal candidate will have experience leading high-performing teams and possess strong communication and analytical skills.
Enjoy a competitive salary aligned to either London or National pay scales depending on your location.
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We think you need these skills to ace Hybrid Customer Care & Quality Team Lead
Team Leadership
Customer Service
Communication Skills
Analytical Skills
Problem-Solving Skills
Performance Management
Hybrid Working
