Head of Residential

Head of Residential

Full-Time 64619 - 68000 £ / year (est.) No home office possible
Clarion Housing Group

At a Glance

  • Tasks: Lead a team of Property Managers to deliver top-notch residential services.
  • Company: Grange Property Management, a trusted name in property management for over 30 years.
  • Benefits: Competitive salary, flexible hours, and a £5,000 car allowance.
  • Other info: Join a dynamic team with opportunities for growth until March 2027.
  • Why this job: Make a real impact in property management while developing your leadership skills.
  • Qualifications: Professional qualification (IRPM, RICS) and strong leadership experience required.

The predicted salary is between 64619 - 68000 £ per year.

Location: Godalming – The Mill

Salary: £64,619.00 - £68,000.00 plus £5,000.00 car allowance per annum

Hours: 37.5 hours per week – flexible options considered

Contract Type: Fixed term contract / secondment until March 2027

With over 30 years of experience, Grange Property Management is a trusted name in commercial, residential, and retirement property management. We manage more than 7,100 properties across 200 developments throughout London and the Southeast.

If you hold a relevant professional qualification (IRPM, RICS) and have strong leadership experience, this could be the opportunity for you. We’re looking for a Head of Residential to lead a team of Property Managers and Coordinators. This is a key role, responsible for delivering high-quality services across our residential portfolio while driving performance, compliance, and value for money.

The successful candidate will bring strong experience in private residential property management and a strategic approach to leadership. They will oversee financial performance, ensure excellent customer service, and manage key areas such as repairs, insurance claims, and statutory obligations.

As an experienced leader, they will support and develop their team, building a culture of accountability, continuous improvement, and customer focus. The role also contributes to business growth through involvement in tenders, budget setting, and the mobilisation of new developments.

Working closely with the leadership team, they will provide clear reporting, manage complex issues, and support business planning. Strong organisational and stakeholder management skills are essential, along with the ability to deliver efficient and commercially sound outcomes. The successful applicant should have good systems knowledge and will be able to manage property mobilization.

Head of Residential employer: Clarion Housing Group

Grange Property Management is an exceptional employer, offering a dynamic work environment in Godalming where innovation and teamwork thrive. With a commitment to employee development, we provide ample opportunities for growth and advancement within the property management sector, alongside competitive benefits such as a generous car allowance and flexible working options. Join us to be part of a supportive culture that values accountability and excellence in service delivery, making a meaningful impact in the communities we serve.
Clarion Housing Group

Contact Detail:

Clarion Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Residential

✨Tip Number 1

Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Head of Residential role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Grange Property Management thoroughly. Understand their values, recent projects, and challenges they face. This will help us tailor your responses and show that you're genuinely interested in leading their residential team.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss specific examples of how you've driven performance and improved customer service in previous roles. We want to see how you can bring that strategic approach to Grange's residential portfolio.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Grange Property Management.

We think you need these skills to ace Head of Residential

Leadership Experience
Property Management
IRPM Qualification
RICS Qualification
Financial Performance Oversight
Customer Service Excellence
Repairs Management
Insurance Claims Management
Statutory Compliance
Team Development
Accountability Culture Building
Continuous Improvement
Stakeholder Management
Organisational Skills
Systems Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant qualifications like IRPM or RICS to show us you’re the right fit for the Head of Residential role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how your strategic approach can drive performance and compliance in our residential portfolio. Keep it engaging and personal!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve improved services, managed teams, or contributed to business growth in previous roles. We love seeing results!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Clarion Housing Group

✨Know Your Stuff

Make sure you brush up on your knowledge of residential property management. Familiarise yourself with the latest trends, regulations, and best practices in the industry. This will not only show your expertise but also demonstrate your commitment to staying current.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team, managed conflicts, or driven performance improvements. Be ready to discuss how you can foster a culture of accountability and continuous improvement within the team.

✨Understand the Company’s Values

Research Grange Property Management and understand their mission and values. Tailor your responses to reflect how your personal values align with theirs. This will help you connect with the interviewers and show that you're a good fit for their culture.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential challenges you might face in the role, such as managing repairs or handling customer complaints, and prepare structured responses that showcase your strategic approach.

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