Head of Dynamics

Location and Salary: Hybrid with flexible base locations across England. London: £103,847 to £123,318 per annum plus £5,000 car allowance. National: £91,695 to £108,889 per annum plus £5,000 car allowance (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range).

Working Hours: 36 hours per week.

Contract Type: 12-month Fixed term contract.

About the Role: This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. We're establishing a new leadership position to oversee our Dynamics 365 function, and we're searching for the right person to join us as our Head of Dynamics. Dynamics is the platform that underpins how Clarion manages its finances, serves its customers, and looks after 140,000 homes. Finance and Operations, the full Customer Engagement suite, and Field Service all sit within it. Each is run by a capable team, but each naturally focuses on its own roadmap. Your job is to bring a single direction across the whole estate, so the platform evolves as one considered whole rather than three good parts.

This is a strategic leadership role, offered as a 12-month fixed-term contract with a clear mandate. The three teams work well individually. What's missing is a single point of leadership that sets a shared direction across the platform, so that decisions are made for the estate as a whole rather than one roadmap at a time. Your job is to provide that, and to lift the function to high-performing. You'll coach three team leaders, set a clear bar for what good looks like, and build the ways of working that keep the platform aligned. The decisions you make will shape how Clarion serves residents for years to come. You'll own the strategy for the Dynamics estate, take a portfolio view of where it should invest, decide how it's governed and run, and hold the senior commercial relationships with Microsoft and our delivery partners. You'll be the senior point of accountability for the function's performance, reporting to the Director of Technology Solutions and Experience.

Required Experience:

• Led a sizeable function at Head of Service level or above, accountable for performance, delivery, and people across multiple teams.
• A real record of developing senior managers and building high-performing teams, with the coaching instinct to grow people alongside the discipline to set a clear bar.
• Designed and embedded the operating model and governance for a multi-team function, not just inherited and maintained one.
• The judgement to take a portfolio view of a complex estate, direct investment to where it delivers most, and hold specialist leaders to account for the decisions they make.
• Strong commercial judgement, including significant software licensing and the management of systems integrators or managed service partners.

With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you’ve been looking for! Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Tuesday 18th August 2026 at midnight. This vacancy may close early without notice. This is a hybrid role with a base location offered at one of our offices in England. Candidates will be expected to work from the office, when necessary, with travel to other Clarion offices, including London and Norwich, as required.

At Clarion Housing Group, we support the responsible use of AI. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

About Clarion Housing Group: Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

Diversity and Inclusion: We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.