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- Tasks: Support individuals experiencing domestic abuse and help them find safe housing.
- Company: Join Clarion, one of Europe's largest housing associations, making a real difference.
- Benefits: Competitive salary, rewarding work, and opportunities for personal development.
- Why this job: Make a positive impact in people's lives while building a fulfilling career.
- Qualifications: Empathy, professionalism, and a desire to learn; experience in housing is a plus.
- Other info: Dynamic team environment with excellent career growth opportunities.
The predicted salary is between 28038 - 30194 £ per year.
Location: Folkestone, Kent
Salary: £28,038 - £30,194 per annum - starting salary £28,038 per annum
Hours: 36 per week
Contract Type: Permanent
Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people experiencing Domestic abuse issues? Our Kent Domestic Abuse Service is looking for a Support Officer to join our dynamic team in Folkestone. Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe’s largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society.
Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they’ve experienced. The role of Support Officer, whilst challenging at times, is an extremely rewarding one.
We welcome candidates with experience in the housing and support sector. However, we’re also looking for individuals who may not have this experience but possess the qualities and skills we believe would most benefit our customers: professionalism, empathy, understanding, life experience, and a desire to develop their knowledge and skills to support our customers best.
As a Support Officer, you’ll work alongside colleagues in supported housing or outreach services in Kent. This will include helping families to stay safe from abuse, enabling access to welfare benefits and help with debt, providing emotional support and helping to seek and apply for more permanent housing. Working for Clarion as part of the Kent team, you’ll deliver exceptional support services to our customers.
If you feel you have the qualities we’re looking for, we’d love to hear from you. If this sounds like an opportunity for you, then please take a look at the full role profile before applying.
Closing Date: Wednesday 11th February 2026 at midnight. Applicants must be able to travel across the region when required. This post is subject to an Enhanced Adult & Child plus barred list criminal record check. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Support Officer in Folkestone employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer in Folkestone
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work at Clarion. A friendly chat can open doors and give you insights that might just land you that Support Officer role.
✨Tip Number 2
Prepare for the interview by understanding the challenges faced by individuals experiencing domestic abuse. Show us your empathy and understanding during the conversation – it’s key to demonstrating you’re the right fit for our team.
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email or call can show your enthusiasm and commitment to joining our dynamic team.
✨Tip Number 4
Be ready to share your life experiences that have shaped your understanding of support work. We value personal stories just as much as professional ones, so let us know how you can bring your unique perspective to the role!
We think you need these skills to ace Support Officer in Folkestone
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those connections in your application.
Show Your Passion for Support Work: Let us know why you're excited about the role of Support Officer! Share any relevant experiences or personal motivations that drive your desire to help others, especially those affected by domestic abuse.
Be Authentic and Personal: We love hearing your unique story! Don’t be afraid to share your life experiences and how they’ve shaped your understanding of empathy and support. This helps us see the real you behind the application.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Clarion Housing Group
✨Know the Company and Its Values
Before your interview, take some time to research Clarion and its mission. Understanding their commitment to supporting vulnerable individuals, especially those affected by domestic abuse, will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Empathy and Understanding
As a Support Officer, empathy is key. Prepare examples from your past experiences where you've shown understanding and support to others. This could be through volunteer work, personal experiences, or even in previous jobs. Highlighting these moments will show that you possess the qualities they’re looking for.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to domestic abuse and support services. Think about potential scenarios you might face in the role and how you would respond. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
