At a Glance
- Tasks: Create and manage engaging web content across multiple platforms.
- Company: Join Clarion, a leading housing group with a focus on digital innovation.
- Benefits: Competitive salary, flexible hours, hybrid work, and great career development.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Make a real impact by enhancing user experiences and driving digital engagement.
- Qualifications: Experience in digital content management and a passion for improving customer journeys.
Location: Greater London House Office, London
Salary: £37,854.00 to £52,021.00 per annum
Hours: 36 hours per week - flexible options considered
Contract Type: Permanent
We're looking for detail‑driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Clarion's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience.
What you'll be doing
- Content management & publishing: Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.
- User experience & journey improvement: Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements.
- Insight, performance & optimisation: Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.
- Collaboration & digital capability: Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.
What you'll bring
- Experience managing digital content and web platforms in complex or sales‑driven environments, with a strong focus on customer journey improvement.
- Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO.
- Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy.
- Demonstrated ability to manage content quality through reviews, audits and analytics.
Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Web Content Producer (Clarion) employer: Clarion Housing Group Limited
At Clarion Housing Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is reflected in our flexible working options and comprehensive benefits package, designed to support your lifestyle while fostering a culture of collaboration and innovation. Join us to make a meaningful impact in the digital space, where your contributions will be valued and recognised.
Contact Details:
Clarion Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Web Content Producer (Clarion)
✨Tip Number 1
Get to know Clarion! Before you apply, take a good look at their website and social media. Understanding their values and projects will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to web content production. Think about how your experience aligns with their needs, especially around user experience and content optimisation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Web Content Producer (Clarion)
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you fully understand what the Web Content Producer role entails. Dive into the job description and highlight key responsibilities and skills that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Skills:When crafting your application, don’t just list your skills—show us how you've used them! Provide specific examples of your experience with content management, user experience improvements, and collaboration with teams. We love seeing real-life applications of your expertise!
Keep It Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, we want to see your personality shine through, so keep it professional yet engaging.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can explore more about Clarion and the benefits we offer while you’re there!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Content Inside Out
Before the interview, make sure you’re familiar with the content on Clarion's web platforms. Understand their style guidelines and accessibility requirements. This will not only show your attention to detail but also demonstrate your commitment to maintaining high standards in digital content.
✨Showcase Your User Experience Knowledge
Be prepared to discuss how you would improve customer journeys and touchpoints. Think of specific examples from your past experience where you identified pain points and implemented successful solutions. This will highlight your ability to enhance user experience, which is crucial for this role.
✨Bring Data-Driven Insights
Clarion values insight and optimisation, so come armed with examples of how you've used data to inform content strategies or improve digital marketing campaigns. Discuss any tools or metrics you’ve used to monitor performance and how you’ve leveraged that information for better results.
✨Collaborate Like a Pro
This role involves working closely with various teams, so be ready to talk about your collaborative experiences. Share instances where you’ve successfully partnered with sales, marketing, or technical teams to achieve common goals. This will show that you can contribute to a cohesive digital strategy.
