At a Glance
- Tasks: Support residents with tenancies, reduce arrears, and maximise income through tailored advice.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with opportunities for career advancement and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience in customer service or housing management.
The predicted salary is between 30000 - 36000 £ per year.
Clarion Housing Group Limited in Haywards Heath is seeking a Customer Accounts Specialist to support residents with tenancies, helping to reduce arrears and maximise income.
You will own the income and arrears process, conduct tenant home visits, and provide tailored advice using Microsoft Dynamics and housing management CRM.
You will guide customers through queries with empathy, negotiate outcomes under pressure, and ensure precise record-keeping across CRM and housing systems.
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Resident Accounts & Arrears Specialist - Hybrid Role employer: Clarion Housing Group Limited
At Clarion Housing Group Limited, we pride ourselves on being an excellent employer that values our employees' contributions and fosters a collaborative work culture. Based in London, our hybrid working model offers flexibility while ensuring you are part of a dynamic team dedicated to delivering impactful projects that enhance community living. With a strong focus on professional development and a commitment to resident satisfaction, we provide ample opportunities for growth and innovation in the field of project management.
Contact Details:
Clarion Housing Group Limited Recruitment Team
