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- Tasks: Support the admin team by managing emails, post, and databases.
- Company: Join Grange, a top-rated company on LinkedIn for 2024.
- Benefits: Enjoy hybrid working, competitive salary, and lifestyle perks.
- Why this job: Be part of a supportive culture that values hard work and commitment.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office are essential.
- Other info: Work from the office at least 3 days a week after induction.
The predicted salary is between 25593 - 30105 £ per year.
Location: Godalming - The Mill - Hybrid working
Salary: £25,593 to £30,105 per annum
Hours: 37.5 per week
Contract Type: Permanent
We are looking for an organised and experienced Receptionist/Office Administrator to assist with the efficient and effective running of Grange's administration department. Drawing on your background in administration and customer service, you will provide administrative support to both office and field-based colleagues. This will involve:
- Managing incoming and outgoing post
- Managing Outlook inboxes by responding to and triaging emails
- Updating bespoke database with resident information
- Recording staff absences
- Liaising with external reception team to update their diary on a daily basis
We are looking for strong customer service skills, excellent numeracy and literacy skills, and sound knowledge of Microsoft Outlook, Teams, Word, and Excel. Excellent communication skills and attention to detail are also essential for the role.
If this sounds like an opportunity for you then please review the full role profile before applying.
Closing Date: Thursday 10th July 2025 at midnight.
This is a hybrid role with a base location at our offices in Lower Eashing. Candidates will be expected to work from the office at least 3 days per week after the initial induction period. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Receptionist/Office Administrator employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Office Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Outlook, Teams, Word, and Excel. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. This role places a strong emphasis on customer service skills, so sharing relevant anecdotes can make you stand out.
✨Tip Number 3
Research Grange and its values to understand their culture better. Tailoring your discussions to reflect how your personal values align with theirs can create a positive impression during interviews or networking events.
✨Tip Number 4
Prepare questions that show your interest in the hybrid working model and how it operates within the company. This demonstrates your proactive approach and eagerness to adapt to their working environment.
We think you need these skills to ace Receptionist/Office Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in administration and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, customer service skills, and proficiency in Microsoft Outlook, Teams, Word, and Excel. Use bullet points for clarity and include specific achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements and provide examples of your attention to detail and communication skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Clarion Housing Group Limited
✨Showcase Your Organisational Skills
As a Receptionist/Office Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or prioritised your workload in previous roles. This will demonstrate your ability to handle the demands of the position.
✨Demonstrate Customer Service Excellence
Strong customer service skills are essential for this role. Think of instances where you've gone above and beyond for a customer or resolved a difficult situation. Sharing these experiences will highlight your commitment to providing excellent service.
✨Familiarise Yourself with Microsoft Tools
Since the job requires knowledge of Microsoft Outlook, Teams, Word, and Excel, brush up on these applications before the interview. Be ready to discuss how you've used them in past roles, especially in managing emails and databases.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your interest in the position and the company. Ask about the team dynamics, the hybrid working model, or how success is measured in the role. This not only helps you gauge if it's the right fit but also leaves a positive impression.
