At a Glance
- Tasks: Manage neighbourhood properties, assist with customer visits, and investigate tenancy issues.
- Company: Join a community-focused organisation dedicated to improving local areas.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Hybrid role with travel across local regions and excellent career progression.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer service skills and a passion for community engagement.
The predicted salary is between 35809 - 41593 £ per year.
Salary: £35,809 to £41,593 per annum (pro rata)
Location: Plymouth, St Budeaux Estate - hybrid working arrangement
Hours: 18 hours per week.
Contract Type: Permanent
We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You will assist centrally based teams by completing customer visits, viewing and sign‑up appointments, and identifying and investigating tenancy breaches and reports of anti‑social behaviour.
Working collaboratively with other teams, external agencies and residents, you will ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. You will develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You will take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You will be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
Closing Date: Friday 10th July 2026 at midnight
Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; we are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Contact Details:
Clarion Housing Group Limited Recruitment Team
