At a Glance
- Tasks: Manage neighbourhood properties, assist teams, and ensure community safety.
- Company: Join Clarion Housing Group, a leader in community-focused housing.
- Benefits: Competitive salary, flexible working, and lifestyle support.
- Other info: Hybrid role with excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and ability to travel across regions.
The predicted salary is between 35809 - 41593 £ per year.
Salary: £35,809 to £41,593 per annum
Location: Plymouth, St Budeaux Estate - hybrid working arrangement
Hours: 36 hours per week.
Contract Type: Permanent
We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity for you then take a look at the full role profile for more information or please visit our website.
Closing Date: Sunday 14th June 2026 at midnight
Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Neighbourhood Response Officer in Okehampton employer: Clarion Housing Group Limited
At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values collaboration and community engagement. As a Neighbourhood Response Officer based in Plymouth, you will benefit from a hybrid working arrangement, competitive salary, and opportunities for professional growth while making a meaningful impact in the lives of residents. Join us to be part of a dedicated team committed to creating safe and vibrant neighbourhoods, with flexible working options that cater to your lifestyle.
Contact Details:
Clarion Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Response Officer in Okehampton
✨Tip Number 1
Get to know the company! Research Clarion Housing Group and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to neighbourhood management and anti-social behaviour. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Response Officer in Okehampton
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how you can fit into the role of Neighbourhood Response Officer, so make sure you understand what’s expected and how your skills match up.
Tailor Your CV and Cover Letter:Don’t just send out a generic CV! We love it when applicants personalise their documents. Highlight your relevant experience in neighbourhood management and customer service to show us why you’re the perfect fit for this role.
Show Off Your Communication Skills:As a Neighbourhood Response Officer, you'll be working with residents and various teams. Make sure your written application reflects your ability to communicate clearly and effectively. We want to see that you can engage with people from all walks of life!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Neighbourhood
Before the interview, do your homework on the local area and the specific neighbourhoods you'll be managing. Familiarise yourself with any recent developments, community issues, or initiatives that Clarion is involved in. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Demonstrate Customer Focus
As a Neighbourhood Response Officer, customer service is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved conflicts or improved community relations. Be ready to discuss how you would approach similar situations in this role.
✨Showcase Your Teamwork Skills
Collaboration is crucial in this position. Be prepared to talk about your experience working with different teams and external agencies. Highlight specific projects where you worked together to achieve a common goal, and emphasise your ability to communicate effectively with various stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role, such as dealing with anti-social behaviour or managing tenancy breaches. Practise articulating your thought process and the steps you would take to resolve these issues.
