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- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage key housing processes.
- Company: Join a forward-thinking organisation dedicated to community welfare.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Part-time role with flexible hours and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 27024 - 31185 £ per year.
Salary: £27,024 to £31,185 per annum pro rata
Location: March - Beacon House / Norwich - Reed House - hybrid working arrangement
Hours: Part time - 22 hours per week
Contract Type: Secondment/Fixed term contract - until 31st March 2027
We're recruiting for a Regional Housing Administrator to join our team. You will be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.
Key responsibilities include:
- Reporting communal repairs to contractors
- Maintaining relevant records
- Acting on gas safety processes
- Liaising with contractors
- Raising Purchase Orders
- Maintaining garage tenancy records
- Processing lettings and terminations
- Maximising income collection
- Liaising with colleagues on inspections
Applicants should have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. Strong written communication skills, data analysis from multiple sources, and the ability to prioritise a busy workload are required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Wednesday 6th May 2026 at midnight. This is a hybrid role based at our office in March or Norwich, requiring you to work in the office up to one day a week; specific days will be agreed with your line manager.
Regional Housing Administrator in Norwich employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Clarion. A friendly chat can open doors and give you insights that might just land you that Regional Housing Administrator role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on common questions related to customer service and administration. We recommend practising your answers with a mate or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've delivered excellent customer service in the past. Whether it’s through data analysis or managing workloads, we want to see how you can shine in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the fantastic work we do.
We think you need these skills to ace Regional Housing Administrator in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities of the Regional Housing Administrator role. We want to see how you can bring your customer service skills to our Neighbourhood Team!
Show Off Your Communication Skills: Since strong written communication is key for this role, take the time to proofread your application. We’re looking for clarity and professionalism, so make sure your writing reflects that!
Highlight Relevant Experience: Don’t forget to mention any previous roles where you’ve handled administrative tasks or worked in a customer-focused environment. We love seeing how your background can contribute to our team’s success!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Housing Administrator. Familiarise yourself with tasks like reporting communal repairs and processing lettings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires a strong commitment to customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or improved customer satisfaction, as these stories will resonate well with the interviewers.
✨Brush Up on Communication Skills
Strong written communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to write down some points about your experience and how it relates to the job, so you can refer to them during the interview if needed.
✨Prepare for Data Analysis Questions
Given the need for data analysis in this role, be ready to discuss how you've handled data in previous jobs. Think about how you prioritised workloads and managed multiple tasks. Being able to talk through your analytical process will show that you can handle the demands of the position.