At a Glance
- Tasks: Create and optimise engaging web content across multiple platforms.
- Company: Join Clarion, a leading housing group with a focus on digital innovation.
- Benefits: Competitive salary, flexible working hours, and great career development opportunities.
- Other info: Hybrid role with a vibrant office culture and room for growth.
- Why this job: Make a real impact on user experience and digital engagement.
- Qualifications: Experience in digital content management and a passion for improving customer journeys.
The predicted salary is between 37854 - 52021 £ per year.
Location: Greater London House Office, London
Salary: £37,854.00 to £52,021.00 per annum
Hours: 36 hours per week - flexible options considered
Contract Type: Permanent
We're looking for detail‐driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Clarion's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging.
You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience.
What you'll be doing
- Content management & publishing
- Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools.
- Draft, edit and publish content in line with organisational style guidelines and accessibility requirements.
- Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.
- User experience & journey improvement
- Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience.
- Help implement initiatives that support customer engagement and digital service improvements.
- Insight, performance & optimisation
- Research and interpret data, digital trends and benchmarks to inform ongoing improvements.
- Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.
- Collaboration & digital capability
- Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals.
- Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.
What you'll bring
- Experience managing digital content and web platforms in complex or sales‐driven environments, with a strong focus on customer journey improvement.
- Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO.
- Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy.
- Demonstrated ability to manage content quality through reviews, audits and analytics.
Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Web Content Producer (Clarion) in London employer: Clarion Housing Group Limited
At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive and flexible work environment that prioritises employee well-being and growth. Our Greater London House Office fosters a collaborative culture where creativity thrives, and we provide ample opportunities for professional development, ensuring our team members can enhance their skills while contributing to meaningful projects that impact communities. With competitive salaries and a commitment to work-life balance, including hybrid working options, Clarion is dedicated to rewarding hard work and creating a fulfilling workplace for all employees.
Contact Details:
Clarion Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Web Content Producer (Clarion) in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is especially important for a Web Content Producer role, as it gives employers a taste of what you can do and how you approach content creation.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Familiarise yourself with their content strategy and think about how you can contribute to improving user experience and engagement. Tailor your answers to show you understand their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can explore more about us and what we offer while you’re at it!
We think you need these skills to ace Web Content Producer (Clarion) in London
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what the Web Content Producer role is all about. Dive into the job description and highlight the key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. Use keywords from the listing to show us you’re a perfect fit for the role.
Showcase Your Experience:When detailing your past roles, focus on your experience with content management and user experience improvements. Share specific examples of how you've optimised web content or improved customer journeys in previous positions.
Keep It Professional Yet Engaging:While we love a friendly tone, remember to keep your application professional. Make sure it’s well-structured, free of typos, and reflects your personality. We want to see your passion for digital content shine through!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Content Inside Out
Before the interview, make sure you’re familiar with the content on Clarion's web platforms. Understand their style guidelines and accessibility requirements. This will help you demonstrate your attention to detail and show that you can maintain high standards in content management.
✨Showcase Your Digital Skills
Be ready to discuss your experience with content management systems (CMS) and any tools you've used for content creation and optimisation. Bring examples of how you've improved user experiences or increased engagement through your digital content strategies.
✨Prepare for Data-Driven Discussions
Clarion values insight and performance, so be prepared to talk about how you've used data to inform your content decisions. Think of specific instances where you monitored campaign performance and made adjustments based on analytics.
✨Collaborate and Communicate
Highlight your ability to work with different teams, such as sales and marketing. Prepare examples of how you’ve collaborated on projects to ensure content aligns with organisational goals. This shows you’re a team player who can contribute to Clarion’s digital capabilities.
