At a Glance
- Tasks: Manage complex legal disputes and negotiate fair outcomes using Alternative Dispute Resolution principles.
- Company: Join Clarion Housing Group, a leader in improving customer experiences.
- Benefits: Competitive salary, hybrid work, and lifestyle-supporting benefits.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Make a real difference in residents' lives while developing your legal skills.
- Qualifications: Experience in mediation, dispute resolution, and case management is essential.
The predicted salary is between 37854 - 47319 £ per year.
Location: Hybrid - Manchester or London
Salary: London - £37,854 - £47,319 per annum, pro rata; National - £34,869 - £43,586 per annum, pro rata
Hours: 36 hours per week
Contract Type: Permanent
We have TWO exciting new opportunities for Alternative Dispute Officers to join our Legal Disrepair team based in Manchester or London. Reporting to the Alternative Dispute Manager, you'll be responsible for managing complex legal disrepair disputes from receipt through to resolution, applying Alternative Dispute Resolution (ADR) principles, investigation, negotiation and evidence-based decision making to achieve fair, proportionate and cost-effective outcomes.
This role supports a resolution-focused culture that improves customer experience, increases choice and delivers better outcomes for residents while minimising unnecessary escalation to formal legal proceedings.
We'll look to you to have experience in mediation, dispute resolution, complaint handling and complex case management. Preparing witness statements, collating evidence, trial preparation and attending or representing the organisation at court hearings when required.
If you have experience managing legal disrepair cases, housing-related disputes and understand Alternative Dispute Resolution principles and dispute resolution models then we would like to hear from you.
This is a hybrid role with a base location at your local office. Candidates will be expected to work from the office as and when required. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Alternative Dispute Officer in London employer: Clarion Housing Group Limited
At Clarion Housing Group Limited, we pride ourselves on being an excellent employer that values our employees' contributions and fosters a collaborative work culture. Based in London, our hybrid working model offers flexibility while ensuring you are part of a dynamic team dedicated to delivering impactful projects that enhance community living. With a strong focus on professional development and a commitment to resident satisfaction, we provide ample opportunities for growth and innovation in the field of project management.
Contact Details:
Clarion Housing Group Limited Recruitment Team
