At a Glance
- Tasks: Lead a dynamic team to transform lettings and improve customer outcomes.
- Company: Join Clarion Housing Group, an award-winning employer dedicated to innovation.
- Benefits: Competitive salary, hybrid working, and lifestyle-supporting benefits.
- Why this job: Make a real impact in housing while developing your leadership skills.
- Qualifications: Experience in social housing management and strong performance capabilities required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 42000 - 58000 £ per year.
Location: Haywards Heath (Burns House) or Leatherhead (Carlton House)
Hybrid working arrangement
Salary: £49,178 to £57,849 per annum
Hours: 36 hours per week
Contract Type: Permanent
This is a pivotal time to join Clarion's Lettings Service. We are piloting new ways of working, investing in service transformation, and reshaping how we deliver available homes for customers and communities. We're looking for an experienced, confident operational leader who wants to help lead that change.
As Available Homes Manager for the South region, you will provide senior operational leadership for a large, dispersed team responsible for the end-to-end delivery of safe, compliant and sustainable lettings. You will operate as a regional lead within a national management team, working closely with the Head of Home Moves and fellow Available Homes Managers to shape strategy, drive consistency and deliver national service improvements alongside strong regional performance.
This is a hands-on management role with real accountability for performance, partnership working and customer outcomes. You'll play a key role in reducing rent loss, improving turnaround times and embedding consistent, high-quality practice across the region, while contributing to wider service improvement and national transformation activity.
What you'll be responsible for:
- Leading, motivating and developing a large dispersed regional team, embedding a strong culture of accountability, performance and continuous improvement.
- Owning and improving end-to-end lettings performance, using data and insight to drive decision-making and measurable outcomes.
- Reducing void turnaround times and rent loss through effective planning, prioritisation and cross-service collaboration.
- Acting as a regional lead within the national Available Homes management structure, contributing to national planning, decision-making and transformation activity.
- Building and maintaining effective working relationships with local authorities and external partners, including managing nomination agreements.
- Working closely with Maintenance, Housing Management and Development teams to ensure homes are ready to let, compliant and allocated fairly.
- Ensuring all activity meets regulatory, statutory and organisational requirements, with a clear focus on customer experience and risk management.
- Contributing to the development of consistent ways of working, service improvement initiatives and policy across the national service.
What we're looking for:
- Significant management experience within social or affordable housing, a housing association or local authority environment.
- A proven track record of managing operational teams at scale, ideally across multiple locations or regions.
- Strong performance management capability, with experience improving outcomes in complex or pressured operational services.
- Confidence working with senior stakeholders, including local authorities, commissioners and internal leadership teams.
- A structured, analytical and solutions-focused approach, with the ability to balance operational delivery with longer-term improvement.
Closing Date: Sunday 8th February 2026 at midnight.
This is a hybrid role with a base location at our offices in Haywards Heath or Leatherhead. Candidates must be able to travel and spend time across the offices within the South region.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Available Homes Manager (South) in Leatherhead employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Available Homes Manager (South) in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to lettings and customer service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Available Homes Manager. Highlight your leadership skills and any successful projects you've led that improved operational performance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to the exciting changes happening at Clarion.
We think you need these skills to ace Available Homes Manager (South) in Leatherhead
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your management experience and how you've led teams in the past. We want to see examples of how you've motivated and developed your team, especially in a housing context.
Be Data-Driven: Since this role involves improving lettings performance, share any experiences where you've used data to drive decisions. We love seeing how you can turn insights into action, so don’t hold back!
Tailor Your Application: Take the time to tailor your application to the job description. We’re looking for someone who understands the unique challenges of the South region, so make sure to reflect that in your writing.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on that opportunity!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Stuff
Before the interview, dive deep into Clarion's Lettings Service and their recent initiatives. Understand their goals around service transformation and how they aim to improve lettings performance. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to their mission.
✨Showcase Your Leadership Skills
As an Available Homes Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed operational teams in the past, especially in complex environments. Highlight your experience in motivating teams and driving performance improvements, as this will resonate well with the interviewers.
✨Data-Driven Decision Making
Clarion values data and insight for decision-making. Be ready to discuss how you've used data to drive measurable outcomes in previous roles. Bring specific examples of how you've reduced void turnaround times or improved service delivery through analytical approaches.
✨Build Relationships
Effective partnership working is key in this role. Think about your experiences collaborating with local authorities and external partners. Prepare to share how you've built and maintained these relationships, as well as how you've navigated challenges in those partnerships.