Hybrid Customer Care & Quality Team Lead – Lead & Develop

Hybrid Customer Care & Quality Team Lead – Lead & Develop

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Clarion Housing Group Limited

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and enhance processes.
  • Company: Join Clarion Housing Group, a diverse and inclusive organisation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
  • Other info: Be part of a supportive team in a dynamic environment.
  • Why this job: Make a real difference in customer care while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for customer service.

The predicted salary is between 35000 - 45000 Β£ per year.

CLARION HOUSING GROUP LIMITED is looking for a Customer Care & Quality Team Leader to supervise a dedicated team ensuring high-level customer service.

This hybrid position is based in either London or Manchester.

The ideal candidate will have proven leadership skills, a knack for influencing others, and a passion for customer care.

Responsibilities include monitoring performance and enhancing processes to provide a seamless customer experience.

Apply today to join a diverse and inclusive workforce.

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Clarion Housing Group Limited

Contact Details:

Clarion Housing Group Limited Recruitment Team

We think you need these skills to ace Hybrid Customer Care & Quality Team Lead – Lead & Develop

Leadership Skills
Influencing Skills
Customer Care
Performance Monitoring
Process Enhancement
Customer Experience Management
Team Supervision