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- Tasks: Lead legal and commercial dispute matters in a collaborative environment.
- Company: Award-winning employer with a strong reputation in the housing sector.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on innovation and collaboration.
- Why this job: Make a real impact in dispute resolution while working with industry experts.
- Qualifications: Experience in contractual dispute management and excellent communication skills.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Hybrid role with a London base location. The position offers a salary of £100,044 to £118,803 per annum plus a £5,000 car allowance, with 36 hours per week and flexible options. Contract Type: Permanent.
This is a great opportunity to join our team – Employer of the Year Housing Heroes awards 2025 and one of LinkedIn\’s Top Companies 2024.
Are you a seasoned professional in contractual dispute management and dispute resolution, with experience in contracting or housebuilding?
Working closely with the Director of Commercial, the Senior Commercial Claims Manager, and construction delivery teams, you\\\’ll play a key role in leading legal and commercial dispute matters. You\\\’ll provide expert support across project delivery disputes, asset and fire safety issues, and latent defect claims.
As Head of Claims and Dispute Resolution, you\\\’ll be a collaborative team player who understands the value of cross-functional working. You\\\’ll help lead the drafting and negotiation of building contracts, settlement agreements, consultant briefs, and appointments related to dispute claims.
Responsibilities
- Investigating contractual and technical documents to establish facts and compile evidence for legal and expert teams.
- Supporting the production of evidence bundles, cost calculations, and claims summaries.
- Assisting with submissions for adjudication, arbitration, mediation, and litigation.
Qualifications
- A sharp eye for detail and a naturally inquisitive mindset.
- Excellent communication skills and the ability to build strong, trust-based relationships.
- A proactive approach to problem-solving and collaboration.
If you\\\’re professionally qualified (LLB, RICS, CIOB) or currently on the pathway to qualification, we\\\’d love to hear from you.
Please review the full Role Profile and Behaviours & Mandatory Accountabilities before applying.
Additional Information
Salaries are just the starting point. Here at Clarion we\\\’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Not sure who we are and what we do? Click \\\”apply\\\” to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Monday 13th October 2025 at midnight.
This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week.
Applicants must be able to travel as required.
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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Head of National Claims and Dispute Resolution employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of National Claims and Dispute Resolution
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Clarion Housing Group. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of contractual dispute management. Think about real-life examples where you've successfully navigated disputes and be ready to share them. We want to see your expertise shine!
✨Tip Number 3
Show off your collaborative spirit! During interviews, highlight times when you worked cross-functionally. This role is all about teamwork, so let us know how you’ve built strong relationships in past roles.
✨Tip Number 4
Don’t forget to check out our website for tips on using AI in your job search. It’s a great resource that can help you stand out in the application process. We’re here to support you every step of the way!
We think you need these skills to ace Head of National Claims and Dispute Resolution
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of National Claims and Dispute Resolution role. Highlight your expertise in contractual dispute management and any relevant qualifications like LLB, RICS, or CIOB.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain how your proactive approach to problem-solving makes you a perfect fit for our team at Clarion Housing Group.
Showcase Your Collaborative Spirit: We value teamwork, so be sure to mention any experiences where you've successfully worked across different teams. Highlighting your ability to build strong, trust-based relationships will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our award-winning team!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of contractual dispute management and the specifics of housebuilding. Familiarise yourself with common issues in project delivery disputes, asset safety, and latent defects. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be prepared to discuss examples of successful cross-functional collaboration. Think of specific instances where your teamwork made a difference in resolving disputes or improving processes.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific dispute scenarios. Prepare by thinking through potential challenges you might face in this role and how you would approach them. This shows your proactive problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to dispute resolution or their use of AI in the recruitment process. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.