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- Tasks: Lead the design and transition of IT services into live operations.
- Company: Award-winning Clarion Housing Group with a focus on innovation.
- Benefits: Competitive salary, flexible working, and lifestyle support.
- Why this job: Make a real impact in IT service management while enjoying hybrid work options.
- Qualifications: Experience in IT Service Management and strong communication skills.
- Other info: Join a dynamic team with excellent career growth opportunities.
The predicted salary is between 45000 - 61000 £ per year.
Location: Hybrid with any base location
London: £48,987 to £61,234 per annum
National: £45,168 to £56,461 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range)
Hours: 36 hours per week - flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025.
Do you have excellent stakeholder management and communication skills? Are you capable of influencing project managers, technical owners, and operational leads? If so then this could be the opportunity for you!
We’re looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner.
With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you’ll lead the creation of Service Design Packages (SDPs), define service models and support requirements, ensuring operational readiness through effective collaboration with project teams, technical owners, and service operations.
By embedding service governance and quality assurance into the delivery lifecycle, you’ll ensure that services are reliable, supportable, and aligned to business needs from day one. A proven track record of introducing new or changed services into live operation using structured transition and readiness processes is vital.
With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you’ve been looking for!
Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Closing Date: Sunday 8th February 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least once per month. Occasional travel may be required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
IT Service Design & Transition Lead in Cheshire employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Design & Transition Lead in Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions related to service design and transition. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you successfully led service transitions. We want to hear about the challenges you faced and how you overcame them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can explore more about us and the fantastic benefits we offer while you’re at it. Let’s get you that job!
We think you need these skills to ace IT Service Design & Transition Lead in Cheshire
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the IT Service Design & Transition Lead role is all about. Check out the job description and think about how your skills and experiences align with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We want to see how your unique background fits with our needs. Highlight specific experiences that showcase your stakeholder management and communication skills, especially in service design and transition.
Be Clear and Concise: When you're writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Check Your Details: Before hitting 'send', double-check everything! Spelling mistakes or unclear information can be a turn-off. Make sure your application reflects the attention to detail we value at StudySmarter.
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Stuff
Make sure you brush up on IT Service Management principles, especially around service design and transition. Familiarise yourself with the specific tools and methodologies used in the industry, as this will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively managed stakeholders in past projects. Think about times when you influenced project managers or technical owners, and be ready to discuss these scenarios in detail. This will demonstrate your communication skills and ability to collaborate effectively.
✨Understand the Company Culture
Research Clarion Housing Group and their values. Knowing what they stand for and how they operate will allow you to tailor your responses to show that you're a good fit for their team. Mentioning specific initiatives or awards they've received can also show your genuine interest.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their current projects, challenges they face in service design, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
