At a Glance
- Tasks: Manage neighbourhood properties, assist residents, and tackle anti-social behaviour.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Competitive salary, hybrid working, and lifestyle-supporting benefits.
- Other info: Flexible working options and excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and ability to travel across regions.
The predicted salary is between 35809 - 41593 £ per year.
Salary: £35,809 to £41,593 per annum
Location: Plymouth, St Budeaux Estate - hybrid working arrangement
Hours: 36 hours per week
Contract Type: Permanent
We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity for you then take a look at the full role profile for more information or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Closing Date: Sunday 14th June 2026 at midnight
Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Plymouth, St Budeaux Estate. Candidates will be expected to work primarily from the office, as well as travel across the local region as and when required. Flexible working options considered.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Neighbourhood Response Officer in Bow employer: Clarion Housing Group Limited
At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and community engagement. As a Neighbourhood Response Officer based in Plymouth, you will benefit from a hybrid working arrangement, competitive salary, and opportunities for professional growth while making a meaningful impact in local communities. Our commitment to employee well-being is reflected in our flexible working options and comprehensive benefits, ensuring that you can thrive both personally and professionally.
Contact Details:
Clarion Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Response Officer in Bow
✨Tip Number 1
Get to know the company! Research Clarion Housing Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to community management. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to neighbourhood management or anti-social behaviour. Practising your responses can help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Response Officer in Bow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the Neighbourhood Response Officer role. We want to see how you can contribute to keeping our neighbourhoods clean and safe!
Show Your Customer Focus:Since this role is all about engaging with residents, let us know about your customer service experience. Share examples of how you've successfully worked with people in the past – it’ll make your application stand out!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for community work shines through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Neighbourhood
Before the interview, do your homework on the local area and the specific neighbourhoods you'll be managing. Familiarise yourself with any recent developments, community issues, or initiatives that Clarion is involved in. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Focus
As a Neighbourhood Response Officer, customer service is key. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. Highlight your ability to communicate effectively with residents and collaborate with teams.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you would handle specific scenarios related to tenancy breaches or anti-social behaviour. Think of practical solutions and show your proactive approach to maintaining a safe and clean environment for residents.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, community projects, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
