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- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage customer queries.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and lifestyle-supporting benefits.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 28544 - 33022 £ per year.
Salary: £28,544 to £33,022 (pro rata) per annum
Location: Borehamwood, Oaks Court
Hours: Part time - 18.5 hours per week - hybrid working arrangement
Contract Type: Secondment/Fixed term contract - 6 months
We are recruiting for a Regional Housing Administrator to join our team in Borehamwood. You will be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. Your responsibilities will include:
- Reporting any communal repairs to contractors
- Maintaining relevant records
- Actioning gas safety processes
- Liaising with contractors and raising Purchase Orders
- Maintaining garage tenancy records
- Processing lettings and terminations to maximise income collection
- Liaising with colleagues on inspections
You should have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You must be able to write clear, accurate and concise records, often analysing data from a variety of sources, and be able to prioritise your busy workload as required.
This is a hybrid role based in our Borehamwood office, requiring you to work in the office one day a week. You will split your time between working from home and the office, with specific days agreed with your line manager.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Sunday 12th April 2026 at midnight
Regional Housing Administrator in Borehamwood employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your experience in customer service. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administration and customer service. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and benefits right there.
We think you need these skills to ace Regional Housing Administrator in Borehamwood
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Regional Housing Administrator role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since this role is all about delivering excellent customer service, don’t forget to include examples of how you've excelled in similar environments. We want to see your commitment to putting customers first!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Remember, clarity is key when it comes to maintaining records and reporting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more info about the role and our team there!
How to prepare for a job interview at Clarion Housing Group Limited
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Housing Administrator. Familiarise yourself with tasks like reporting repairs, maintaining records, and processing lettings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires a strong commitment to customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or improved customer satisfaction, as these stories will highlight your suitability for the role.
✨Be Data Savvy
The job involves analysing data and maintaining accurate records, so brush up on your data management skills. Be ready to discuss how you've handled data in previous roles, and if possible, bring examples of reports or records you've created to showcase your attention to detail.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the hybrid working arrangement, and the company culture. This not only shows your interest but also helps you determine if the role is the right fit for you.