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For Companies At a Glance
- Tasks: Engage with residents, manage properties, and tackle community issues.
- Company: Join Clarion, a leader in creating safe and vibrant neighborhoods.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and a passion for community engagement required.
- Other info: This is a part-time, permanent role with opportunities for growth.
The predicted salary is between 33600 - 39000 £ per year.
Job Title: Neighbourhood Response Officer Salary: £33,591 to 39,016 per annum pro rata Location: Essex – Chelmsford Patch (Office Base of Stevenage, Kings Court) Hours: 18 hours per week Contract Type: Permanent We\’re looking for a confident, customer focused Neighbourhood Response Officer to be based our Stevenage office but covering our Chelmsford patch and to carry out neighbourhood management of properties in the local regions. You\’ll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you\’ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We\’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You\’ll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You\’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. Please review the full role profile on our website before applying. Salaries a…
Neighbourhood Response Officer employer: Clarion Housing Careers
Contact Detail:
Clarion Housing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Response Officer
✨Tip Number 1
Familiarize yourself with the local community in Chelmsford and surrounding areas. Understanding the demographics, key issues, and community resources will help you demonstrate your commitment to improving neighbourhoods during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or community engagement roles. Be ready to share specific examples of how you've successfully managed relationships with residents or resolved conflicts in a community setting.
✨Tip Number 3
Prepare to discuss your approach to handling anti-social behaviour and tenancy breaches. Think about strategies you've used in the past or ideas you have for addressing these issues effectively in the neighbourhood.
✨Tip Number 4
Show your enthusiasm for working collaboratively with various teams and external agencies. Be ready to talk about how you can contribute to developing neighbourhood plans and enhancing community facilities, as this is a key part of the role.
We think you need these skills to ace Neighbourhood Response Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Neighbourhood Response Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, community engagement, or property management. Use specific examples that demonstrate your ability to handle tenancy breaches and work collaboratively with residents and agencies.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as communication, problem-solving, and project management. Mention any relevant training or certifications that could enhance your application.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your passion for community work and your understanding of the local area. Address how you can contribute to making the neighbourhood clean, safe, and engaging for residents.
How to prepare for a job interview at Clarion Housing Careers
✨Show Your Customer Focus
As a Neighbourhood Response Officer, your ability to engage with residents is crucial. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Demonstrate Team Collaboration
This role requires working closely with various teams and external agencies. Be ready to discuss your experience in collaborative projects and how you’ve contributed to achieving common goals.
✨Highlight Problem-Solving Skills
You’ll need to identify and investigate tenancy breaches and anti-social behaviour. Think of specific instances where you’ve effectively resolved issues or improved situations in your previous roles.
✨Understand Local Community Needs
Familiarize yourself with the Chelmsford area and its community dynamics. Showing that you understand local issues and have ideas for community engagement will set you apart from other candidates.
