Clarion Housing Group in London is seeking a New Homes Advice Team Leader to steer a team delivering outstanding customer journeys. You will provide leadership, resource planning and operational support to New Homes Advice Executives, helping meet KPIs, SLAs and customer satisfaction.
You will quality check calls, monitor performance, identify improvement opportunities, and work with the New Homes Advice Manager to meet department goals.
Hybrid New Homes Advice Team Lead employer: Clarion Housing Association Limited
Clarion Housing Association Limited is committed to bridging housing and social care, creating innovative roles that enhance community support. The company fosters a collaborative work environment, encouraging employees to shape their roles and contribute to meaningful outcomes for residents. With awards recognizing its commitment to employee welfare, Clarion offers a supportive culture and opportunities for professional growth.
Contact Details:
Clarion Housing Association Limited Recruitment Team
