Location: Burgess Hill – Colmer Court
Salary: £25,179 - £32,203 per annum
Hours: 36 hours per week
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.
You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.
You must be flexible, calm under pressure and able to deal with emergencies.
With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.
You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
LiveSmart Manager Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Closing Date: Monday 16th November 2026 at midnight.
Applicants must be able to travel across the region as required.
Although based at Colmer Court, applicants will need to cover other schemes in the area therefore access to a vehicle is essential.
This post is subject to Basic Criminal Record Check Clearance.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
You are required to reside in England or Wales for the duration of your employment.
Clarion Housing Group formed in 2016, following the merger between two of the country’s largest housing associations, Affinity Sutton and Circle Housing Group.
With over 125,000 homes we use our strength and scale to create opportunities that change people's lives.
We are also one of the biggest housebuilders in the country and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage and to prioritising affordable homes.
In addition to new homes, we transform existing communities through sustained regeneration, helping people to access employment and training opportunities and giving young people a better start in life.
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Over 55's Housing - Complex Manager in Burgess Hill employer: Clarion Housing Association Limited
Clarion Housing Association Limited is committed to bridging housing and social care, creating innovative roles that enhance community support. The company fosters a collaborative work environment, encouraging employees to shape their roles and contribute to meaningful outcomes for residents. With awards recognizing its commitment to employee welfare, Clarion offers a supportive culture and opportunities for professional growth.
Contact Details:
Clarion Housing Association Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Over 55's Housing - Complex Manager in Burgess Hill
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
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Got your eye on a specific company like Clarion Housing Association Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Clarion Housing Association Limited's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Over 55's Housing - Complex Manager role at Clarion Housing Association Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Clarion Housing Association Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Clarion Housing Association Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Clarion Housing Association Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Clarion Housing Association Limited.
