Sponsorship Activations Manager

At Clarion, our people are at the absolute heart of what we do. We are defined by our core values of PASSION, CARE, IMAGINATION, and TRUST which guide our work across all of our exhibitions and conferences. If you share our values and want to be part of a successful, dynamic, and creative global business then we want to hear from you.

We are looking for a creative and bold Sponsorship Activations Manager to join the team in our London office. The successful candidate will cover a variety of responsibilities such as designing and managing unique and engaging sponsored show floor features; creating inspiring sponsorship activations; and collaborating with customers and partner associations to fulfil their participation needs.

We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Therefore, any candidates applying should be willing to travel and be able to adapt to the onsite environment with all its unique pressures.

Here’s who we are looking for:

• You enjoy being organised and anticipating people's needs.
• You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative.
• You relish facing new challenges: you react, adapt and welcome change.
• You are obsessed with positive customer experiences and outcomes.
• You want to develop your skillset by being exposed to a broad range of experiences and people.
• You like to challenge assumptions and make decisions based on customer insight.

Key Responsibilities

• Design, deliver and manage your sponsored event features/areas ensuring these are on brand and providing our customers the expected experience.
• Design, deliver and manage the full sponsorship process from engagement right through to onsite activation.
• Oversee a busy schedule of sponsored private meeting spaces; ensuring locations are allocated and that all their package needs are fulfilled.
• Draft and place orders for all the relevant services including build, staffing, furniture, AV, catering, and signage and ensure these are correctly delivered onsite.
• Closely manage your assigned budget numbers ensuring savings are maximised wherever possible.
• Closely manage that we achieve the correct minimum yield on all activations.
• Help identify new sponsorship opportunities within the range to enable the Sales team to drive additional revenue.
• Liaise with customers, associations, and sponsors to ensure their package inclusions are successfully being realised.
• Respond quickly and calmly to requests, ensuring our fulfilment process is as frictionless as possible for them.
• Liaise with internal stakeholders and ensure they are kept informed about everything you are planning.
• Help foster a culture of Customer Success throughout the business.
• Drive consistency in internal processes and schedules across the portfolio so that we are better prepared to meet customer needs.

Requirements Knowledge, Skills & Behaviours:

• Experience in the conference and exhibition industry or with a background in live events.
• Proven Health and Safety experience.
• Organised and methodical with the ability to multitask and manage time effectively.
• Outstanding attention to detail.
• Ability to see things through the lens of a customer.
• Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority.
• Experience in working to a budget.
• Available to travel worldwide.
• Focused, self-motivated, enthusiastic.
• Able to meet deadlines and resolve problems under pressure.
• Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook.
• Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage.

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.