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- Tasks: Manage operations for global conferences and exhibitions, focusing on the EnergyNet portfolio.
- Company: Join Clarion Events, a leading global event organiser with a dynamic culture.
- Benefits: Enjoy 25 days holiday, wellbeing initiatives, and a supportive work environment.
- Why this job: Be part of impactful events that shape the future of energy in Africa and beyond.
- Qualifications: Experience in event management and strong communication skills are essential.
- Other info: Hybrid role with opportunities for international travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
We have an exciting opportunity in the Confex Operations team for an Operations Manager. The role will focus on delivering and managing the operations for conferences and exhibitions primarily within our EnergyNet portfolio. EnergyNet focuses on developing energy for Africa and has events taking place across Europe, Middle East, America and Africa.
The ideal candidate will have demonstrable experience in delivering high quality events and an ability to cope in high pressure situations within a fast-paced environment, whilst never taking their eye off the important details. This role is hybrid (3 days in the office) and mainly office-based with onsite working during events, requiring international travel/work over some weekends and evenings.
Key Responsibilities- Manage the operational delivery of 4-6 events taking place across Africa, Middle East, Europe and America from conception to completion.
- Manage event operations budgets, future planning, and forecasting in line with budget expectations.
- Reporting to and working with the Portfolio Director on operational strategy for each event.
- Responsibility for event timelines and task allocation to team members as required.
- Supplier sourcing, rigorous contract negotiation and management of relationships with venues and key contractors.
- Knowledge and understanding of venue contract and terms and conditions terminology.
- Consult with the event team on production, marketing, sales, and finance to ensure maximum awareness of all event elements.
- Production and timely communication of correct and detailed technical information for exhibitors, including producing an exhibitor manual/zone.
- Ensure delivery and fulfilment of all sponsorship and exhibitor packages as sold by the portfolios for stands, branding, branded items, features etc.
- Design and manage the floor plans, the event signage and show guide.
- Management of health and safety issues and decisions; compiling a full and comprehensive health and safety file for all events including risk assessments and Construction Phase Plan, ensuring all documents are thoroughly checked and verified.
- Post show evaluation and development.
- Attend training courses as directed by your Line Manager.
- Collaborate with other operations teams across the business and take part in working groups.
- Available to travel worldwide.
- Flexible to work long hours in the run up to an event when required.
- Willing to work across other events within Clarion where schedules require.
- Proven experience in the international conference and exhibition industry.
- Experience in designing and coordinating feature builds for exhibitions.
- Experience of working on multiple projects at one time.
- Proven experience of creating and managing event operations budget, future planning, forecasting, and delivering on target.
- Familiar with e-Guide and g-Guide and experience of managing onsite Health & Safety.
- Health & Safety Course qualification is desirable, preferably IOSH Managing Safely.
- Ability to think outside the box and produce innovative ideas to ensure events stand out.
- Analytical brain to continually assess and improve processes.
- Keen to embrace and learn new technology and IT systems.
- Self-motivated, pro-active, and takes on responsibility.
- Ability to meet deadlines and resolve problems under pressure.
- Strong social and communication skills. Ability to work collaboratively with all levels and departments.
- A customer-first mind-set.
- An astute negotiator.
- Attention to detail.
- Effective time management.
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Operations Manager (JR102545) employer: Clarion Events
Contact Detail:
Clarion Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (JR102545)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Clarion values passion, care, imagination, and trust, think about how you can demonstrate these in your answers. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing events and handling high-pressure situations, as that’s key for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Clarion team. Let’s get you that Operations Manager position!
We think you need these skills to ace Operations Manager (JR102545)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for event management shine through. We want to see how much you care about delivering high-quality events and how your values align with ours at Clarion.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Mention specific examples of how you've managed complex projects or budgets in the past, as this is crucial for the Operations Manager role.
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the job description. Focus on your relevant skills in managing events, supplier negotiations, and health and safety, so we can see you’re the perfect fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Clarion Events
✨Know Your Events Inside Out
Before the interview, dive deep into Clarion's EnergyNet portfolio and understand the specifics of their conferences and exhibitions. Familiarise yourself with recent events they've hosted and be ready to discuss how your experience aligns with their operational needs.
✨Showcase Your Budgeting Skills
Since managing event operations budgets is crucial for this role, prepare examples from your past experiences where you successfully created and managed budgets. Be ready to discuss how you forecasted expenses and ensured events stayed within budget.
✨Demonstrate Your Problem-Solving Abilities
High-pressure situations are part and parcel of event management. Think of specific instances where you faced challenges during an event and how you resolved them. Highlight your analytical skills and ability to think outside the box to ensure smooth operations.
✨Emphasise Team Collaboration
Clarion values teamwork, so be prepared to discuss how you've worked collaboratively with different departments in previous roles. Share examples of how you communicated effectively with teams to ensure all aspects of an event were covered, from production to marketing.
