Operations Assistant - FTC (6 Months) (JR102218)

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

We are looking for an Event Operations Assistant to support our Operations team in delivering a portfolio of world-class, industry-leading trade exhibitions: ICE, iGB Live! and iGB Affiliate. This role is ideal for a highly organised and methodical individual who enjoys variety in their work and thrives in a fast-paced environment. You will collaborate closely with internal teams and external stakeholders, while also having the autonomy to take ownership of your responsibilities.

With our events experiencing exciting growth and change, this is a fantastic opportunity for someone eager to join a brilliant team of professionals who foster a fun, supportive, and learning-driven environment. If you are passionate about tackling challenges; making an impact; and building on your skills, confidence and expertise in the exhibitions industry; we’d love to hear from you!

Key Responsibilities:

• Assist the wider Operations team to ensure that our events are run to the highest standards.
• Proactively share event operational information with other departments and stakeholders.
• Communicate show requirements/orders to suppliers and venues accurately, timely and to the allocated budget.
• Audit our floorplan and exhibitor lists to ensure our records are accurate.
• Liaise with our clients and partners to ensure their participation requirements are met.
• Undertake supplier or venue research.
• Coordinate team meetings.
• Coordinate travel and accommodation for the team, partners and speakers.
• Set-up and distribute onsite resources.
• Coordinate the delivery and collection of show freight.
• Register suppliers in our financial system (Workday), update budgets and raise purchase orders.
• Promote a positive Health & Safety (H&S) culture amongst suppliers and venue.
• Support the operations managers by collecting H&S policies, insurance and risk assessments.
• Maintain a tidy stockroom and ensure accurate inventory tracking.
• Oversee and manage our special events on-site to ensure seamless execution.
• Proactively complete ad-hoc tasks assigned to you by the wider Operations team.
• Produce an individual post show report of issues that arose, lessons learnt and proposed improvements for future shows.

Knowledge, Skills & Behaviours:

• Strong time management and organisational skills, showcasing an ability to prioritise and complete tasks ahead of deadlines.
• Excellent communication skills.
• Ability to work effectively both independently and within a team.
• Willingness to learn.
• Highly adaptable to unexpected changes.
• Readiness to travel both domestically and internationally.
• Proficient in Microsoft Suite and comfortable learning new software systems.

Values:

The Gaming team is a group of enthusiastic individuals driven by the following values:

We love the unexpected:

• We’re adventurous and willing to try new things
• We embrace and drive change
• We aim to surprise and delight

We’re open and happy to share:

• We engage with stakeholders outside the event
• We build sharing communities
• We embrace others’ ideas

We’re committed to caring:

• We take personal responsibility to get things done
• We always think about every step of the experience
• We strive to understand and meet customers’ needs

We continuously learn:

• We actively seek inspiration from all quarters
• We constantly strive to improve what we do and how we do it
• We help learning lead to growth

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term to build successful, resilient businesses. (https://www.blackstone.com/)

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees

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