At a Glance
- Tasks: Lead a dynamic team in shaping data strategies and driving marketing success.
- Company: Join Clarion Events, a global leader in innovative event organisation.
- Benefits: Enjoy flexible working, wellbeing initiatives, and a supportive culture.
- Other info: Be part of a diverse team that values passion, care, imagination, and trust.
- Why this job: Make a real impact by transforming data into actionable insights for marketing.
- Qualifications: Proven experience in marketing operations and data analytics.
The predicted salary is between 60000 - 75000 £ per year.
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity
Marketing Operations plays a critical role in creating the foundations for marketing success. At Clarion, we have built a strong community of Marketing Operations professionals across our diverse sectors who are transforming how we utilise customer data, automate processes, optimise the customer journey, and measure performance. We are now seeking a Senior Marketing Operations Manager, EMEA (Data & Analytics) to lead our centralised Data & Analytics function across EMEA. This role will own how marketing data is structured, analysed, and activated across the business, enabling teams to make insight-led decisions that drive performance and commercial growth. You will lead a specialist Data & Analytics team responsible for reporting, data integration, data governance and customer insight across a growing marketing technology stack (Salesforce, Pardot, GA4, GTM, Treasure Data, Power BI, Hotjar and Clarity). This is a high-impact leadership role, ideal for someone passionate about driving operational excellence in data and analytics, building cross-functional capability, and leading a team that delivers insight to support the full marketing lifecycle.
The Candidate
Marketing Operations at Clarion Events is underpinned by five core principles and the successful candidate will be able to demonstrate successful outcomes across all of them:
- Data Steward – guardian of our customer data who curates its health, growth, engagement and richness to extract maximum value for our business
- Marketing automation expert - unlocks the capability of marketing automation to reduce manual process, optimise dataflows and enhance customer experience
- Commercial connector - ability to connect the dots between commercial goals, data, process, insight and people that enables successful decision making
- Insight obsessed - driven to understand ‘why’ and takes the initiative to identify trends and gaps that others may look past to uncover new routes to success
- Voice of customer - a respected voice that utilises qualitative and quantitative feedback to constantly refine our understanding of customers and empowers our teams with this knowledge
Key Responsibilities
- Define and lead the Data & Analytics strategy within Marketing Operations
- Manage and develop a high-performing team, setting clear priorities and standards
- Act as the senior lead for marketing data, aligning analytics with commercial goals
Operational Excellence & Scalability
- Design and implement scalable, standardised processes for data management, reporting, and insight delivery
- Drive operational efficiency by identifying and removing bottlenecks, streamlining workflows, and accelerating speed to market
- Own prioritisation and delivery of analytics workload, improving task planning, automate processes, and improve team capacity and project delivery across Essential and Enhanced shows
Data, Reporting & Insight
- Own end-to-end marketing performance reporting and KPI frameworks
- Oversee dashboards (Power BI) and ensure consistent, accurate reporting across teams
- Deliver actionable insights to improve campaign performance, customer engagement, and conversion
- Lead analysis across the full customer journey, including funnel performance and attribution
Data Management & Governance
- Own data management and integration across platforms (GA4, GTM, Salesforce, Pardot, Treasure Data)
- Ensure data quality, consistency, and compliance (GDPR/PECR)
- Enable effective segmentation, tracking, and data accessibility for marketing teams
- Establish, document, and scale best practices across data & analytics
- Promote a culture of continuous improvement, experimentation, and knowledge sharing within the MOPs community
- Benchmark performance and lead regular reviews to identify areas for refinement and growth
Knowledge, Skills & Behaviours
- Process-driven and outcomes-focused, with a mindset for continuous improvement and innovation
- Strong understanding of workload and resource management tools and methodologies, with a focus on scaling team output and improving cross-functional collaboration
- Passionate about marketing, the importance of the customer and connecting data across multiple systems to show the full impact of marketing
- Proven ability to lead through change, embedding new processes and technologies while gaining team buy-in
- Proven experience and demonstrated aptitude for all aspects of marketing operations including, but not limited to, CRM & marketing automation, data strategy, website analytics, data visualisation
- Expertise in analysing and interpreting data through visualisation (Power BI experience desirable)
- Experience working in a matrix organisation structure with skills to successfully manage multiple key stakeholders and competing demands
- Demonstrated ability to design and implement scalable processes and workflows that drive efficiency, consistency, and high performance across marketing operations
- Highly organised with excellent project management skills; capable of managing multiple priorities in a fast-paced environment
- Superior verbal and written communications skills with high attention to detail
- A positive and collaborative attitude and passionate about operational excellence
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
- End of year wellbeing shutdown (closed for the last week of the year)
- Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Our Values
- PASSION - We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
- CARE - We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.
- IMAGINATION - Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
- TRUST - We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straightforward. You can always rely on us.
We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution. Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
Equal Opportunities Statement
When recruiting new employees or providing opportunities for promotion, we will:
- Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents
- Ensure that no person is unlawfully discriminated against
- Select the best person for the role based on their skills, qualifications and abilities
This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.
Senior Marketing Operations Manager, EMEA (Data & Analytics) [Maternity Cover] in London employer: Clarion Events
At Clarion Events, we pride ourselves on fostering a vibrant and inclusive work culture where our core values of PASSION, CARE, IMAGINATION, and TRUST guide our daily operations. As a Senior Marketing Operations Manager in EMEA, you will benefit from a supportive environment that prioritises employee well-being, offering unique perks such as an end-of-year shutdown, summer hours, and opportunities for personal growth through charity work. Join us to lead a dynamic team in a role that not only drives operational excellence but also contributes to meaningful customer experiences across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Marketing Operations Manager, EMEA (Data & Analytics) [Maternity Cover] in London
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Senior Marketing Operations Manager, EMEA (Data & Analytics) [Maternity Cover] in London
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Clarion Events from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Clarion Events specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Clarion Events
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Clarion Events, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Clarion Events you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Clarion Events that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Clarion Events, so think on your feet and don't hesitate to showcase your creativity!
