Delegate Sales Executive

At Clarion, our people are at the absolute heart of what we do. We are proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity

We have an exciting opportunity for a French speaker to join EnergyNet, a leading producer of investment conferences in Africa's energy sectors; with a strong reputation for organising the Africa Energy Forum - the premier event for power sector decision-makers in Africa. We also host targeted investment meetings in emerging markets with high power generation potential. Our recent events have been held in exciting locations such as Lisbon, Brussels, Miami, Cape Town, Cartagena, Lima, Panama City, Nairobi, and Dar es Salaam. This is an excellent opportunity for someone looking to join the fastest growing sectors in the world - Africa Power Sector.

You will be responsible for selling on specific events within EnergyNet, Queen's Award-winning portfolio of conferences. EnergyNet have developed a comprehensive series of events ranging from the long running Africa Energy Forum to the Youth Energy Summit!

Reporting to the Group Director - Sales Performance, within EnergyNet, the Delegate Sales Executive role is a phone-based sales position working to establish new, and extend existing relationships, with customers. The ideal candidate will be professional, commercially minded, authoritative, and able to demonstrate knowledge of successful sales processes. They will be a self-starter who sets themselves realistic but stretching goals, providing clear and accurate information on their performance, demonstrating a desire to continually improve.

Key Responsibilities

• Selling over the phone to existing, and potential new clients, to meet realistic sales revenue targets both in English and French.
• Creating, developing, and maintaining excellent relationships with clients through a consultative sales approach, demonstrating the value of attending EnergyNet's conferences.
• Keeping abreast of market developments, identifying, and researching new growth areas for sales.
• Maintaining key customer care objectives.
• Help develop strategies and initiatives with your line manager to ensure the ongoing growth and development of the conferences and your role.
• Liaising with the Marketing Team and Line Manager to follow up on enquiries, upselling, database updates, new business, group sales, and reports.
• Monitoring and evaluation of all competitor activity.
• Ensuring and assisting accounts personnel in the timely payment of all customer payments.

Requirements

• Commercially minded, demonstrating excellent market and product knowledge.
• Fluency in spoken French is essential with an understanding of foreign business cultures being advantageous.
• Excellent written and spoken English.
• Strong listening and communication skills.
• Good organisational and time management skills.
• Confident, resilient, and responding well under pressure.
• Customer focused and able to problem-solve quickly.
• Ability to negotiate and build rapport effectively.
• Strong drive and ambition, displaying confidence and tenacity.
• Demonstrates objection handling skills, trust, and credibility to a potential customer base.
• A tenacious 'can do' approach to work with a desire to exceed targets.
• Flexibility to travel internationally when required.

Values

• We love the unexpected
• We’re adventurous and willing to try new things
• We embrace and drive change
• We aim to surprise and delight
• We’re Open And Happy To Share
• We engage with stakeholders outside the event
• We build sharing communities
• We embrace others' ideas
• We’re Committed To Caring
• We take personal responsibility to get things done
• We always think about every step of the experience
• We strive to understand and meet customers' needs
• We Continuously Learn
• We actively seek inspiration from all quarters
• We constantly strive to improve what we do and how we do it
• We help learning lead to growth

About Clarion Events

Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.