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For Companies At a Glance
- Tasks: Organise events from start to finish and support larger conferences.
- Company: Join Clarion, a global leader in event organisation with a diverse portfolio.
- Benefits: Enjoy 25 days holiday, wellbeing shutdown, and summer hours.
- Why this job: Be part of a creative team that values passion, care, and imagination.
- Qualifications: Experience in events is a plus; strong communication and organisational skills are essential.
- Other info: Opportunity for travel and personal development through training courses.
The predicted salary is between 28800 - 43200 £ per year.
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
About Us: Headquartered in London, Clarion is a truly international business, with a portfolio of events and media brands across a range of vertical markets. We have employees based in offices worldwide who specialise in delivering first class marketing, networking, and information solutions in high value sectors, both in mature and emerging geographies. We organise both live and digital events every year, attracting buyers with spending and decision-making power who are looking for solutions and innovations to help move their businesses forward.
The Opportunity: We have an exciting opportunity in the Confex Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Oil & Gas Transport, Internet Retailing and Life Sciences.
Key Responsibilities:
- Organise small sized events including conferences, tabletop exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager.
- Work as part of a team delivering the operations for medium/large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager.
- Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios.
- Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager.
- Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly.
- Arrange travel and accommodation for staff and speakers within a pre-set budget.
- Respond quickly and calmly to requests from speakers, sponsors and exhibitors' pre-event and onsite.
- Work closely with the Portfolio Directors, Producers, the project team and other operations team members to seamlessly deliver the event.
- Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support.
- Manage suppliers and orders for event signage, AV, venue, catering, sponsored items as required with guidance from manager.
- Develop a thorough understanding of health & safety principles ensuring all parties are in compliance.
- Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area.
- Assist the Operations team with any other ad hoc tasks as required.
- Demonstrate clear and effective communication of ideas and processes.
- Methodical filing and record keeping.
- Post show evaluation and development.
- Available to travel worldwide.
- Attend training courses as directed by Line Manager.
- Collaborate with other operations teams across the business and take part in working groups.
- Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.
- At all times representing Clarion Events in a Professional Manner.
Knowledge, Skills & Behaviours:
- Experience in the conference and exhibition industry is desirable.
- Organised and methodical.
- Strong social and communication skills.
- Able to deal with a broad range of people.
- Self-motivated and able to take responsibility.
- Keen to embrace and learn to use new technology and IT systems.
- Able to work within a team.
- A customer-first mind-set.
- Adaptable.
- Problem solver.
- Good attention to detail.
- Able to manage time effectively.
- Work calmly under pressure.
- Prepared to work long hours and weekends, if required.
About Clarion Events: Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits include:
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Employee Assistance Programme (EAP) – a 24/7, 365-day confidential helpline
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Operations Executive (JR102024) employer: Clarion Events Ltd
Contact Detail:
Clarion Events Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive (JR102024)
✨Tip Number 1
Familiarise yourself with Clarion's core values: Passion, Care, Imagination, and Trust. During your interactions, whether in interviews or networking, make sure to demonstrate how you embody these values in your work ethic and approach.
✨Tip Number 2
Research the specific sectors that Clarion operates in, such as Energy, Oil & Gas, and Life Sciences. Being knowledgeable about these industries will help you engage in meaningful conversations and show your genuine interest in the role.
✨Tip Number 3
Network with current or former employees of Clarion Events. They can provide valuable insights into the company culture and the expectations for the Operations Executive role, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your organisational skills and experience in managing events. Be ready to share specific examples of how you've successfully handled logistics, communication, and problem-solving in past roles, as these are crucial for the Operations Executive position.
We think you need these skills to ace Operations Executive (JR102024)
Some tips for your application 🫡
Align with Core Values: Make sure to highlight how your personal values align with Clarion's core values of Passion, Care, Imagination, and Trust. Use specific examples from your past experiences to demonstrate this alignment.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Operations Executive role. Emphasise any experience in event organisation, logistics management, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention specific aspects of Clarion Events that excite you and how you can contribute to their success.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in high-pressure situations. This is particularly important for the Operations Executive role, where calmness under pressure is key.
How to prepare for a job interview at Clarion Events Ltd
✨Emphasise Your Alignment with Core Values
Clarion places a strong emphasis on their core values of Passion, Care, Imagination, and Trust. Make sure to highlight how your personal values align with these during the interview. Share specific examples from your past experiences that demonstrate these qualities.
✨Showcase Your Organisational Skills
As an Operations Executive, being organised is key. Prepare to discuss your methods for managing multiple tasks and events simultaneously. You might want to share a time when you successfully organised an event or project, detailing the steps you took to ensure everything ran smoothly.
✨Demonstrate Strong Communication Abilities
Effective communication is crucial in this role, especially when dealing with speakers, sponsors, and exhibitors. Be ready to provide examples of how you've effectively communicated in previous roles, particularly in high-pressure situations or when resolving conflicts.
✨Prepare for Problem-Solving Scenarios
The ability to think on your feet and solve problems is essential for this position. Consider potential challenges that could arise during an event and prepare to discuss how you would handle them. This will show your adaptability and readiness to take on the responsibilities of the role.
