Sales Executive (JR102539) in London

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity: Clarion’s Gaming Division is the world’s biggest information provider for the global gaming (gambling) sector. We are more than just a service provider in the industry; we are a partner and are passionate about doing whatever it takes to connect, support, promote and defend the interests of businesses throughout the international gaming neighbourhood - 365 days a year. We are proud of our portfolio of market leading events and digital products which includes the ICE Gaming Exhibition which attracts over 91,000 attendees annually and our igaming business website which receives over 2.1 million page views a year. But we are not resting on our laurels, whether this is developing our current product set or launching new brands, we are constantly striving to be better to deliver the best experience possible for our customers.

We have an exciting opportunity for a Sales Executive to join our existing commercial team, reporting to the Head of Sales. The ideal candidate would be a highly social individual that prides themselves on professionalism, is commercially minded, a strong networker and someone who places the customer at the heart of everything they do. They would work across two events - iGB Affiliate Barcelona and iGB L!VE London as well as year-round digital media on igbaffiliate.com.

Key Responsibilities:

• Servicing an existing client base of loyal customers across events and digital.
• Upsizing and growing spend from these customers at our events and online.
• Leading on new business with the use of marketing campaigns and incoming leads.
• New business hunting using LinkedIn, competitor events, previous show data and industry websites.
• Understanding customer objectives and measures of success at our events.
• Customer account management and relationship building over Teams, Zoom, email and phone.
• Managing the daily pipeline on Salesforce.
• Participation in internal meetings and calls with the wider sales team and other departments within the division.
• During certain times of the year, international travel is required, mainly across Europe but occasionally further afield.

Knowledge, Skills & Behaviours:

• Previous sales account management experience within a commercial role is advantageous.
• Experience of live events or digital media sales experience is advantageous.
• Experience using a CRM system, such as Salesforce, is desirable.
• Exceptional written and verbal communication skills.
• Ability to work calmly when under pressure.
• Proficient in Word, Excel, PowerPoint.
• Creative and positive approach to problem solving.
• Ability to organise and balance multiple priorities in a day.

Values:

• We love the unexpected: We’re adventurous and willing to try new things, we embrace and drive change, we aim to surprise and delight.
• We’re open and happy to share: We engage with stakeholders outside the event, we build sharing communities, we embrace others’ ideas.
• We’re committed to caring: We take personal responsibility to get things done, we always think about every step of the experience, we strive to understand and meet customers’ needs.
• We continuously learn: We actively seek inspiration from all quarters, we constantly strive to improve what we do and how we do it, we help learning lead to growth.

About Clarion Events: Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits:

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Celebration day off (e.g. birthday, Diwali, Eid, etc)
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Subsidised Café
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees