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- Tasks: Lead a passionate team to deliver exceptional customer service and grow the Clarins business.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to beauty and sustainability.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to make a real impact.
- Qualifications: 2 years management experience in beauty or retail, with strong customer service and communication skills.
- Other info: Work in an inclusive environment that celebrates uniqueness and fosters personal growth.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role involves taking ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / departmental / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 years background in a management role – ideally in a beauty or retail setting.
- Significant experience in a beauty retail or spa environment.
- Exceptional customer service skills.
- Proven ability to coach and motivate a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our reward and benefits platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career development opportunities.
- Access to a range of wellbeing services through our Employee Assistance Programme.
- We Care – Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Our purpose, "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of "Caring for people, caring for the planet" we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labour Organization) and the Employers Network for Equity and Inclusion (ENEI). To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.
Business Manager( 37.5hrs) in St Albans employer: Clarins
Contact Detail:
Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager( 37.5hrs) in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those who work at Clarins or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Clarins' values and recent initiatives. Show us your passion for skincare and beauty by discussing how you align with their mission of making life more beautiful.
✨Tip Number 3
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. We want to see your exceptional skills in action during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins family.
We think you need these skills to ace Business Manager( 37.5hrs) in St Albans
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! We want to see your enthusiasm for the industry and how it aligns with our mission of making life more beautiful.
Tailor Your Experience: Make sure to highlight your relevant experience in management and customer service. We’re looking for someone who can lead a team effectively, so share specific examples that showcase your skills and achievements.
Be Authentic: Don’t be afraid to show your personality in your application. We value genuine communication, so let us get to know the real you! Share what excites you about this role and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Clarins
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with their skincare and make-up lines, as well as any recent launches or promotions. This will not only show your passion for beauty but also demonstrate your commitment to providing excellent customer service.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight how you’ve fostered a positive work environment and helped team members grow, aligning with Clarins' values of inclusivity and development.
✨Understand the Market Landscape
Research the competitive landscape of the beauty industry, especially focusing on Clarins' position within it. Be ready to discuss how you would leverage brand events and promotions to maximise opportunities. This shows that you’re not just passionate about the products, but also strategic in your approach.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Clarins' future plans, team dynamics, and how they support employee development. This not only shows your genuine interest in the role but also helps you assess if the company aligns with your career goals.
