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- Tasks: Lead a passionate team to deliver exceptional customer service and grow the Clarins business.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to beauty and innovation.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Be part of a mission to make life more beautiful while thriving in an inclusive environment.
- Qualifications: 2 years management experience in beauty or retail, with strong customer service and communication skills.
- Other info: Join a diverse team at a B-Corp certified company recognised as one of the world's best employers.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role involves taking ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / departmental / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 years background in a management role – ideally in a beauty or retail setting.
- Significant experience in a beauty retail or spa environment.
- Exceptional customer service skills.
- Proven ability to coach and motivate a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our reward and benefits platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career development opportunities.
- Access to a range of wellbeing services through our Employee Assistance Programme.
- We Care – Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Our purpose, "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of "Caring for people, caring for the planet" we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labour Organization) and the Employers Network for Equity and Inclusion (ENEI). To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.
Business Manager( 39hrs) in Wells-next-the-Sea employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager( 39hrs) in Wells-next-the-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those who work at Clarins or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Clarins' latest products, values, and initiatives. Show them you're not just passionate about skincare but also about their mission of making life more beautiful.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle challenges and provide excellent service. This is key for a role focused on customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins family and ready to take on new challenges.
We think you need these skills to ace Business Manager( 39hrs) in Wells-next-the-Sea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! We want to see your enthusiasm for the industry and how it aligns with our mission of making life more beautiful.
Tailor Your Experience: Make sure to highlight your management experience in beauty or retail settings. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and coached others in your previous roles.
Be Customer-Focused: Since customer service is key for us, include any relevant experiences where you’ve gone above and beyond for customers. Show us how you’ve created memorable experiences that align with our commitment to excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Clarins Group!
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Know Your Stuff
Before the interview, dive deep into Clarins Group's history, values, and products. Familiarise yourself with their skincare and beauty lines, as well as recent launches or promotions. This will not only show your passion for the brand but also help you connect your experience to their mission of 'making life more beautiful'.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or improved customer service. Highlight how you can bring this expertise to Clarins Group to enhance their customer experience.
✨Be Customer-Focused
Clarins Group places a strong emphasis on customer service. Think of specific instances where you've gone above and beyond for customers in your previous roles. Be ready to discuss how you would implement similar strategies to maximise customer satisfaction and drive sales at Clarins.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, upcoming product launches, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
