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- Tasks: Lead website optimisation to boost online sales and enhance user experience.
- Company: Join Clarins, a top skincare and make-up brand with a commitment to responsible beauty.
- Benefits: Enjoy flexible working, generous leave, staff discounts, and development opportunities.
- Why this job: Be part of a dynamic team driving eCommerce innovation in a globally recognised company.
- Qualifications: Experience in eCommerce, preferably in beauty; strong analytical and leadership skills required.
- Other info: Hybrid role based in London with a focus on collaboration and creativity.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
The Website Optimisation Manager will support the growth of our online sales through insight-led optimisation. In this role, you will be responsible for analysing website performance using tools such as Google Analytics, Contentsquare, and SFCC to identify opportunities that improve conversion and user experience. You will lead A/B testing and personalisation strategies across all digital platforms, including our app, managing the process from ideation to execution with a focus on measurable KPI improvements.
Working closely with the Trade and Content teams, you will help ensure that optimisation efforts align with commercial priorities and enhance the overall customer journey. Additionally, you will manage relationships with third-party CRO partners, contribute to the testing roadmap, and report on key user behaviours and journeys to drive meaningful insights. Collaboration is key in this role, as you will work cross-functionally to support an omni-channel approach and contribute to ongoing eCommerce innovation and performance.
About you:
- You are data driven and commercially focused.
- Passionate about beauty, skin care and fragrance.
- Eager to grow in a company genuinely committed to responsible beauty.
Essential qualifications:
- Experience in Ecommerce, preferably in the beauty industry or luxury retail.
- Adept at working cross-functionally with creative, marketing, tech, and operations teams to align digital activity with business goals.
- Experience with major eCommerce platforms such as Salesforce Commerce Cloud.
- Proactive, strategic thinker with the ability to lead and influence across teams while delivering ambitious, yet achievable, trading plans.
- Self-starter with exceptional leadership, communication, and decision-making skills, comfortable working to tight deadlines in a dynamic environment.
- Numerical and advanced Excel user.
Preferred qualifications:
- Google Analytics and Contentsquare experience preferable.
About the benefits:
- A flexible work environment, with up to 2 days of remote working per week.
- 25 days annual leave, increasing by 1 day every year with a maximum of 30 plus Birthday off.
- Development and training opportunities.
- Generous Staff discount.
- Employee Assistance Programme.
- We Care Day - Volunteering.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group:
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women.
To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer:
We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Website Optimisation Manager employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Optimisation Manager
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Google Analytics and Contentsquare. Having hands-on experience or even completing online courses on these platforms can give you a significant edge during discussions.
✨Tip Number 2
Showcase your understanding of A/B testing and personalisation strategies. Prepare examples from your past experiences where you've successfully implemented these techniques to improve conversion rates or user experience.
✨Tip Number 3
Network with professionals in the beauty and eCommerce sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can reference in your conversations with us.
✨Tip Number 4
Demonstrate your passion for beauty and skincare during your interactions. Share your thoughts on recent innovations in the industry and how they could relate to the role, showing that you're not just qualified but genuinely interested in the field.
We think you need these skills to ace Website Optimisation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce, particularly within the beauty or luxury retail sectors. Emphasise your skills in data analysis and any specific tools like Google Analytics or Salesforce Commerce Cloud.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare. Discuss how your previous experiences align with the responsibilities of the Website Optimisation Manager role, particularly your ability to lead A/B testing and personalisation strategies.
Showcase Your Analytical Skills: Provide examples of how you've used data to drive decisions in past roles. Mention specific metrics or KPIs you have improved through optimisation efforts, as this will demonstrate your data-driven approach.
Highlight Collaboration Experience: Since the role requires working cross-functionally, include examples of successful collaborations with creative, marketing, tech, and operations teams. This will show that you can effectively align digital activities with business goals.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Know Your Tools
Familiarise yourself with Google Analytics, Contentsquare, and Salesforce Commerce Cloud. Be prepared to discuss how you've used these tools in previous roles to drive website optimisation and improve user experience.
✨Showcase Your Data Skills
As a Website Optimisation Manager, being data-driven is crucial. Bring examples of how you've analysed data to inform your strategies, and be ready to explain the impact of your decisions on conversion rates and user engagement.
✨Collaboration is Key
Highlight your experience working cross-functionally with teams like marketing, tech, and operations. Share specific examples of how collaboration has led to successful optimisation projects and improved customer journeys.
✨Prepare for A/B Testing Discussions
Be ready to discuss your approach to A/B testing and personalisation strategies. Prepare to share past experiences where your testing led to measurable improvements, and how you prioritised tests based on business goals.
