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- Tasks: Lead a team to achieve business goals and deliver exceptional customer service.
- Company: Join Clarins Group, a global leader in skincare with a commitment to beauty and sustainability.
- Benefits: Enjoy growth opportunities, learning & development, and an attractive compensation package.
- Why this job: Be part of a diverse team that values innovation and makes a positive impact on the planet.
- Qualifications: 3 years in management, beauty retail experience, and exceptional customer service skills required.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.
What you’ll do:
- Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand.
- Participate in interactive training and provide feedback on hands-on experience and innovative ideas to develop service tools and customer activity.
You are:
- Commercially aware with a passion for skincare and beauty.
- A confident and articulate communicator.
- Self-motivated, enjoy exploring opportunities and taking initiative.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 3 years experience in a management or supervisory role.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- 65 years of expertise in Beauty and Spa with our Clarins and My Blend brands.
- Distinctive, high-quality products and services.
- A longstanding commitment to social, economic and ecological initiatives.
- Growth opportunities.
- Learning & Development.
- An attractive compensation and benefits package.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Skin Spa Manager ( 37.5hrs) employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skin Spa Manager ( 37.5hrs)
✨Tip Number 1
Familiarise yourself with Clarins' brand values and mission. Understanding their commitment to beauty and sustainability will help you align your passion for skincare with their goals during interviews.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in management roles. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a retail or spa environment. Highlighting your coaching and mentoring experiences will demonstrate your ability to motivate and develop others.
✨Tip Number 4
Stay updated on the latest trends in skincare and beauty. Being knowledgeable about new products and market movements will show your enthusiasm and readiness to contribute to Clarins' success.
We think you need these skills to ace Skin Spa Manager ( 37.5hrs)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Skin Spa Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your management or supervisory experience in a beauty retail or spa environment. Provide specific examples of how you've successfully led a team, achieved sales targets, or delivered exceptional customer service.
Showcase Your Passion: Express your passion for skincare and beauty in your application. Mention any relevant training, certifications, or personal experiences that demonstrate your commitment to the industry.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your enthusiasm for the role and the company. Discuss how you can contribute to Clarins Group's mission of making life more beautiful and fostering inclusivity.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, achieved targets, or improved customer service, as this role requires strong leadership capabilities.
✨Understand the Brand
Research Clarins Group thoroughly before your interview. Familiarise yourself with their products, values, and recent initiatives. This knowledge will help you answer questions more effectively and show your commitment to the brand.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving and customer service skills. Think of scenarios where you had to handle difficult customers or manage team dynamics, and be ready to discuss how you approached these challenges.
