At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and grow the Clarins business.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to beauty and sustainability.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Other info: Work in an inclusive environment that celebrates uniqueness and fosters personal growth.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to make a real impact.
- Qualifications: 2 years management experience in beauty or retail, with strong customer service and team coaching skills.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Ready to bring passion into your career? A global leading skincare and makeâup company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'ĂŞtre is ÂŤ making life more beautiful, passing on a more beautiful planet Âť. Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role involves playing a vital role where you'll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What youâll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customerâfocused and resultsâoriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role â ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You â Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
- We CareâVolunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equalâopportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Business Manager( 37.5hrs)MAT COVER in London employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Manager( 37.5hrs)MAT COVER in London
â¨Tip Number 1
Get to know the company inside out! Research Clarins Group's values, products, and recent news. This will help you connect your passion for skincare and beauty with their mission during interviews.
â¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Clarins. Personal connections can make a huge difference!
â¨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experience that showcase your skills in these areas, especially in beauty retail.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in being part of the Clarins family.
We think you need these skills to ace Business Manager( 37.5hrs)MAT COVER in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the industry and how you can contribute to making life more beautiful!
Tailor Your Experience: Make sure to highlight your relevant experience in management and customer service. Weâre looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Authentic: Donât be afraid to show your personality! We value authenticity and want to get to know the real you. Use your own voice in your application to stand out from the crowd.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at CLARINS (U.K.) LIMITED
â¨Know Your Stuff
Before the interview, dive deep into Clarins Group's values and mission. Understand their commitment to beauty and sustainability. This will not only show your passion for the brand but also help you align your answers with their core principles.
â¨Showcase Your Leadership Skills
As a Business Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or improved customer service. Be ready to discuss how you can bring that same energy to Clarins.
â¨Be Customer-Centric
Clarins places a strong emphasis on customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your customer-focused mindset and how you plan to enhance the customer experience at Clarins.
â¨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about their upcoming product launches or how they measure success in customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.