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For Companies At a Glance
- Tasks: Lead the Clarins business, ensuring top-notch customer service and team development.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to employee wellbeing and growth.
- Why this job: Be part of a mission to make life more beautiful while growing your career.
- Qualifications: 2 years in management, ideally in beauty or retail, with strong customer service skills.
The predicted salary is between 28800 - 48000 £ per year.
Overview
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Responsibilities
The role: Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
Qualifications
- 2 Years background in a management role - ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
We have
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
- We Care-Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins Group
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer
We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI). To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.
Business Manager( 37.5hr/pw) employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager( 37.5hr/pw)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those who work at Clarins. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Clarins' values and recent initiatives. Show them you're not just passionate about skincare but also aligned with their mission of making life more beautiful.
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle different situations in a retail environment. Being able to demonstrate your exceptional customer service skills will definitely impress.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family.
We think you need these skills to ace Business Manager( 37.5hr/pw)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for skincare and beauty shine through. We want to see your enthusiasm for the industry and how it aligns with our mission of making life more beautiful.
Tailor Your Experience: Make sure to highlight your management experience in beauty or retail. We’re looking for specific examples that showcase your exceptional customer service skills and ability to motivate a team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your qualifications and experiences, as we appreciate well-structured applications that are easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Clarins.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Know Your Stuff
Before the interview, dive deep into Clarins Group's history, values, and products. Familiarise yourself with their commitment to sustainability and innovation. This will not only show your passion for skincare but also demonstrate that you align with their mission of 'making life more beautiful'.
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight how you’ve delivered exceptional customer service and how you plan to do the same at Clarins.
✨Be Customer-Centric
Clarins places a strong emphasis on customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maximise opportunities through brand events and promotions to enhance customer experience.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team dynamics, upcoming product launches, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.