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- Tasks: Lead a passionate team to deliver exceptional customer service and grow the Clarins business.
- Company: Join Clarins Group, a global leader in skincare and makeup with a commitment to innovation and sustainability.
- Benefits: Enjoy competitive pay, 28 days leave, employee discounts, and career development opportunities.
- Why this job: Be part of a diverse team making a positive impact while thriving in a supportive work culture.
- Qualifications: 2 years management experience in beauty or retail, with strong customer service and communication skills.
- Other info: Join a B-Corp certified company recognised as one of Forbes' World’s Best Employers 2024.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Playing a vital role, you'll take ownership of the Clarins business to grow and develop the account and team. You will lead by example, providing excellent customer service at all times.
What you'll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches, and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive, department, and store performance in relation to the Clarins business.
- Establish a professional working relationship with each team member to assist in their individual development.
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Customer-focused and results-oriented
- Genuinely looking forward to new challenges
You have:
- 2 years background in a management role, ideally in beauty or retail
- Significant experience in a beauty retail or spa environment
- Exceptional customer service skills
- Proven ability to coach and motivate a team
- Excellent communication and analytical skills
We have:
- Competitive compensation package
- 28 days annual leave (including bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance-based bonus
- Career development opportunities
- Access to a range of wellbeing services through our Employee Assistance Programme
- We Care - Volunteer Day
If you have a curious mind, a thirst to go further, and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and makeup company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Our purpose, "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries with 8,000 employees worldwide, we are now the number one skincare company in Europe and are expanding rapidly in Asia and the Americas. Aligned with our dual CSR mission of 'Caring for people, caring for the planet,' we pride ourselves on offering a rewarding yet challenging work environment where everyone can thrive. This culture helped us achieve recognition as one of Forbes' World's Best Employers 2024, including recognition for women.
Business Manager (35hrs/wk) employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager (35hrs/wk)
✨Tip Number 1
Familiarise yourself with Clarins' brand values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience at Clarins or similar companies. Engaging in conversations about trends and challenges in the skincare sector can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer service in previous roles. Highlighting your leadership skills and results-driven approach will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on the latest beauty trends and product launches, particularly those from Clarins. Demonstrating your passion for the brand and industry knowledge during interviews can set you apart from other candidates.
We think you need these skills to ace Business Manager (35hrs/wk)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Business Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in management, particularly in beauty or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your customer service skills and team leadership.
Write a Strong Cover Letter: In your cover letter, express your passion for skincare and beauty. Mention specific examples of how you've successfully managed teams and improved customer service in previous roles. Show enthusiasm for the opportunity to contribute to Clarins Group's mission.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Show Your Passion for Skincare and Beauty
Make sure to express your genuine interest in skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with Clarins Group's values and mission.
✨Demonstrate Leadership Skills
Since the role requires you to lead a team, be prepared to discuss your previous management experiences. Highlight specific examples where you successfully motivated and developed your team, showcasing your ability to foster a positive work environment.
✨Prepare for Customer Service Scenarios
Clarins Group places a strong emphasis on excellent customer service. Be ready to discuss how you've handled challenging customer situations in the past and what strategies you used to ensure customer satisfaction.
✨Research the Brand and Its Competitors
Familiarise yourself with Clarins Group's products, values, and recent developments in the beauty industry. Understanding the competitive landscape will allow you to speak knowledgeably about how you can contribute to the company's growth and success.
