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- Tasks: Lead the Clarins business, ensuring top-notch customer service and team development.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to beauty and sustainability.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Why this job: Be part of a passionate team making a positive impact on beauty and the planet.
- Qualifications: 2 years management experience in beauty or retail, with strong customer service and communication skills.
- Other info: Work in a supportive environment recognised as one of Forbes' Best Employers for 2024.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role - ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
- We Care-Volunteer Day.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
Business Manager (30hrs/wk) employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager (30hrs/wk)
✨Tip Number 1
Familiarise yourself with Clarins' brand values and mission. Understanding their commitment to beauty and sustainability will help you align your passion for skincare with their goals, making you a more appealing candidate.
✨Tip Number 2
Network within the beauty industry, especially with those who have experience at Clarins or similar companies. Attend beauty events or workshops to connect with professionals who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in the past. Highlight your customer service achievements and how you've motivated your team to excel, as these are key aspects of the Business Manager role.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry, particularly in skincare. Being knowledgeable about new products and market shifts will demonstrate your enthusiasm and readiness to contribute to Clarins' growth.
We think you need these skills to ace Business Manager (30hrs/wk)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Business Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Showcase Relevant Experience: Emphasise your management experience in beauty or retail environments. Provide specific examples of how you've successfully led teams, improved customer service, or driven sales in previous roles.
Express Your Passion: Clearly convey your passion for skincare and beauty in your cover letter. Mention any personal experiences or insights that demonstrate your enthusiasm for the industry and how it aligns with Clarins Group's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Clarins Group values candidates who are passionate about their products, so share your personal experiences and knowledge about the industry.
✨Demonstrate Leadership Skills
As a Business Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, focusing on your coaching and motivational skills. Highlight any specific achievements that showcase your leadership abilities.
✨Understand the Brand and Market
Research Clarins Group thoroughly before the interview. Familiarise yourself with their product lines, recent launches, and market position. Being knowledgeable about the brand will show your commitment and help you answer questions more effectively.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is a key part of the role, be ready to discuss how you've handled challenging customer situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving skills.
