At a Glance
- Tasks: Support the Business Manager and lead a passionate team in delivering exceptional customer service.
- Company: Join Clarins, a global leader in skincare with a commitment to innovation and sustainability.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and career development opportunities.
- Other info: Join a certified B-Corp company recognised as one of the World's Best Employers.
- Why this job: Be part of a dynamic team that makes beauty accessible while caring for the planet.
- Qualifications: 2 years in management, ideally in beauty or retail, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to bring passion into your career?
The role
Supporting the Business Manager you'll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do
- Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
- Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have
- 2 years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by‑laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women.
Assistant Manager(37.5hrs/pw) Mat Cover employer: CLARINS (U.K.) LIMITED
At Clarins, we are dedicated to fostering a vibrant and inclusive work culture that empowers our employees to thrive. As an Assistant Manager, you will benefit from competitive compensation, generous annual leave, and extensive career development opportunities, all while being part of a B-Corp certified company that prioritises both people and the planet. Join us in a role where your passion for beauty and skincare can flourish, supported by a team that values innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager(37.5hrs/pw) Mat Cover
✨Tip Number 1
Get to know the company inside out! Research Clarins, their values, and recent news. This will help you connect your passion for skincare and beauty with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past management experience where you’ve led a team or improved customer service. Show how you can bring that expertise to Clarins.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Clarins family.
We think you need these skills to ace Assistant Manager(37.5hrs/pw) Mat Cover
Some tips for your application 🫡
Show Your Passion:Make sure to express your love for skincare and beauty in your application. We want to see that you're genuinely excited about the role and the brand!
Tailor Your CV:Customise your CV to highlight your management experience and customer service skills. We’re looking for someone who can lead a team and deliver exceptional service, so make that shine through!
Be Specific in Your Cover Letter:Use your cover letter to give us specific examples of how you've coached and motivated teams in the past. We love seeing real-life experiences that demonstrate your skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of the Clarins brand and its products. Familiarise yourself with their latest launches, promotions, and any recent news about the company. This will show your passion for skincare and beauty, which is crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully coached or motivated a team. Think about specific situations where you led by example, especially in a retail or beauty environment. This will demonstrate your ability to support the Business Manager effectively.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service. Have a few anecdotes prepared that highlight how you've gone above and beyond for customers in previous roles. This aligns perfectly with the company's focus on customer satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, upcoming brand events, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
