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- Tasks: Support the Business Manager and deliver top-notch customer service in a vibrant retail environment.
- Company: Join Clarins, a leading beauty brand committed to inclusivity and employee growth.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Other info: Embrace a culture of diversity and personal development while making a difference.
- Why this job: Be part of a passionate team that makes beauty accessible and impactful for everyone.
- Qualifications: 2 years in management, exceptional customer service skills, and a love for beauty.
The predicted salary is between 25000 - 32000 £ per year.
Based in Icon O2 Outlet.
Responsibilities:
- Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
- Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
Personal Qualities:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
Experience and Skills:
- 2 years background in a management role – ideally in a beauty or retail.
- Significant experience in a beauty retail or spa environment.
- Exceptional customer service skills.
- Proven ability to coach and motivate a team.
- Excellent communication and analytical skills.
Benefits:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career development opportunities.
- We Care – Volunteer Day.
- Access to a range of wellbeing services through our Employee Assistance Programme.
Equal Opportunity Employer:
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI). We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.
Assistant Manager (40hrs/wk - Maternity Cover) employer: CLARINS (U.K.) LIMITED
Contact Detail:
CLARINS (U.K.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (40hrs/wk - Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. Attend events, join online forums, or even pop into local stores to chat with staff. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for skincare and beauty! When you get the chance to meet potential employers, share your experiences and what excites you about the industry. Let your enthusiasm shine through – it can make all the difference!
✨Tip Number 3
Prepare for interviews by researching the company and its products. Familiarise yourself with their latest launches and promotions. This will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager (40hrs/wk - Maternity Cover)
Some tips for your application 🫡
Show Your Passion: Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Experience: Make sure to highlight your management experience, especially in beauty or retail. We’re looking for someone who can coach and motivate a team, so share specific examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CLARINS (U.K.) LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of skincare and beauty products, especially those from Clarins. Familiarise yourself with their latest launches and promotions, as well as any recent brand events. This will show your passion for the industry and help you stand out.
✨Showcase Your Leadership Skills
Since the role involves supporting the Business Manager and coaching a team, be ready to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved customer service – this will demonstrate your management experience.
✨Be Customer-Focused
Prepare to discuss how you prioritise customer service in your previous roles. Share anecdotes that highlight your ability to handle customer queries or complaints effectively. This will align with the company's focus on delivering ultimate levels of customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, upcoming brand events, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.