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- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a leading beauty brand committed to inclusivity and diversity.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career development.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a vibrant team and help customers discover their beauty journey.
- Qualifications: Experience in beauty or retail with strong communication skills.
The predicted salary is between 22000 - 28000 £ per year.
Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
- Be passionate about skincare and beauty.
- Be a confident and articulate communicator.
- Be comfortable in a target-driven environment.
- Be pro-active and enjoy exploring new sales opportunities.
- Be customer-focused and results-oriented.
Qualifications
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and ability to build relationships quickly.
- Flexibility to work shifts, including weekends and evenings.
Benefits
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career development opportunities.
- We Care – volunteer day.
- Access to a range of wellbeing services through our Employee Assistance Programme.
Equal opportunity employer. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.
Beauty Coach in Portsmouth employer: Clarins Limited
Contact Detail:
Clarins Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Coach in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, ingredient stories, and unique selling points. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your creativity! Think of fun ways to create retail theatre that tells the brand's story. Whether it's a unique display or an engaging demo, make sure it captures attention and draws customers in.
✨Tip Number 4
Don't forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Make sure to highlight your customer service experience and your enthusiasm for beauty in your application.
We think you need these skills to ace Beauty Coach in Portsmouth
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for skincare and beauty shine through! Share your experiences and what excites you about the industry. We want to see that you're not just applying for a job, but that you're genuinely passionate about helping customers discover their best selves.
Highlight Your Customer Service Skills: Make sure to emphasise your exceptional customer service skills in your application. Give examples of how you've gone above and beyond for customers in the past. We value those who can create memorable experiences and build lasting relationships with clients.
Be Confident and Articulate: Your written application is your first chance to communicate with us, so make it count! Be clear and confident in your writing. Use engaging language that reflects your personality and aligns with our brand's voice. We appreciate applicants who can express themselves well!
Tailor Your Application: Take the time to tailor your application specifically for the Beauty Coach role. Mention how your skills and experiences align with the responsibilities outlined in the job description. We love seeing candidates who take the initiative to connect their background with what we’re looking for!
How to prepare for a job interview at Clarins Limited
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand the brand's products, their unique ingredients, and how they benefit customers. This will not only show your passion for beauty but also help you engage in meaningful conversations with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you turned a challenging situation into a positive one. This will demonstrate your ability to maintain high standards and build customer loyalty, which is crucial for the role.
✨Create a Retail Theatre Mindset
Think about how you can create an engaging shopping experience. During the interview, share ideas on how you would attract customers and tell the brand's story through product displays or interactions. This shows your creativity and understanding of the customer journey.
✨Be Confident and Articulate
Practice your communication skills ahead of time. Be ready to articulate your thoughts clearly and confidently. Remember, this role requires you to engage with customers and overcome selling challenges, so showing that you can communicate effectively is key.