At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a leading beauty brand with a focus on customer experience.
- Benefits: Competitive pay, 33 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a vibrant team and share your passion for skincare.
- Qualifications: Love for beauty, strong communication skills, and retail experience.
The predicted salary is between 20000 - 25000 £ per year.
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
Responsibilities
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
Qualifications
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
Benefits
- Competitive compensation package.
- 33 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Equal Opportunity
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (27hrs/wk) in Wolverhampton employer: Clarins Group
At Clarins Group in Tring, we pride ourselves on being an excellent employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters collaboration and creativity, offering employees generous leave, competitive compensation, and extensive training opportunities to support personal and professional growth. Join us to be part of a team that not only champions exceptional customer service but also encourages you to thrive in your career while enjoying exclusive employee discounts.
