At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join a leading beauty brand with a passion for skincare.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal growth.
- Why this job: Combine your love for beauty with a rewarding career and make an impact.
- Qualifications: Experience in beauty or retail, excellent communication, and customer-focused.
The predicted salary is between 25000 - 32000 € per year.
Ready to bring passion into your career? The role involves delivering exceptional customer service, developing skincare conversations with all customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. We welcome applications from all backgrounds and are a member of the ILO and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (40hrs/wk) in Tring employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters creativity and collaboration, offering extensive training and development opportunities to help you grow your career while enjoying a competitive compensation package and generous employee benefits. Join us in our commitment to customer service excellence and be part of a brand that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (40hrs/wk) in Tring
✨Tip Number 1
Get to know the brand inside out! Dive into their product stories and ingredient benefits. When you chat with customers, your passion will shine through, making it easier to engage them in the brand journey.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing skincare topics. The more comfortable you are, the better you'll connect with customers and boost those sales.
✨Tip Number 3
Show off your creativity! Think of fun ways to create retail theatre that tells the brand's story. Whether it's a unique display or an interactive demo, make sure customers feel the excitement when they walk in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing passionate candidates who are eager to join our team and bring their skincare knowledge to life.
We think you need these skills to ace Beauty Coach (40hrs/wk) in Tring
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how your enthusiasm aligns with our brand values and how you can bring that passion into the role.
Highlight Your Experience:Make sure to showcase any hands-on beauty or retail experience you've got. We’re looking for those exceptional customer service skills, so share specific examples of how you've wowed customers in the past.
Be Authentic:When writing your application, be yourself! We appreciate genuine communication, so let your personality come through. This helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Brush up on your skincare knowledge before the interview. Be ready to discuss different ingredients, their benefits, and how they relate to the products you'll be selling. This shows your passion and expertise, which is crucial for a Beauty Coach role.
✨Engage with the Brand Story
Familiarise yourself with the brand's journey and unique selling points. During the interview, weave this narrative into your answers to demonstrate how you can create that 'retail theatre' and engage customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you overcame challenges or turned a negative experience into a positive one, as this aligns perfectly with the role's focus on customer loyalty.
✨Be Confident and Proactive
Exude confidence during the interview. Practice articulating your thoughts clearly and be ready to discuss how you would explore new sales opportunities. This proactive attitude will resonate well with the interviewers looking for a results-oriented candidate.
