At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Be part of a diverse team committed to making life more beautiful.
- Why this job: Combine your passion for beauty with a rewarding career.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and the spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You – Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance‑based bonus
- Access to a range of wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
