At a Glance
- Tasks: Lead a dynamic team to achieve retail goals and deliver exceptional customer service.
- Company: Join Clarins, a leading beauty brand with a focus on innovation and growth.
- Benefits: Enjoy competitive pay, generous leave, discounts, and wellbeing services.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a vibrant team and make a real impact in the beauty industry.
- Qualifications: 3 years of management experience and a passion for skincare and beauty.
The predicted salary is between 30000 - 40000 £ per year.
Location: Swindon, GB, SN2 2DY
Company: CLARINS
The role: Autonomous role within dedicated Clarins retail unit; ultimately responsible for ensuring all business retail objectives / targets and operational requirements are achieved through motivating the in-store team, managing operations within store and driving business growth.
What you’ll do:
- Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business
- Be responsible for the development of Clarins on-going business relationship with location/centre Management
- Focus on maximising opportunities through brand eventing, new launches and promotions
- Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand
- Participate in interactive training and provide feedback on hands on experience and innovative ideas to develop service tools and customer activity
- As designated key holder being responsible for all aspects of store security including cash handling
- Total accountability for in store Health and Safety including Store Fire Regulations
You are:
- Commercially aware with a passion for skincare and beauty
- Able to lead, motivate and develop a team
- Confident and articulate communicator
- Numerical with the ability to interpret business data, create and achieve targets
- Self-motivated, enjoy exploring business opportunities and taking initiative
You have:
- 3 years hands-on management experience with a passion for retail and commercial awareness
- Exceptional relationship building and influencing skills with external business partners
- Proven ability of coaching and motivating a team
- Excellent organization and planning skills
We have:
- Competitive compensation package
- 33 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
Store Manager (40hrs/wk) in Swindon employer: Clarins Group
At Clarins Group in Tring, we pride ourselves on being an excellent employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters collaboration and creativity, offering employees generous leave, competitive compensation, and extensive training opportunities to support personal and professional growth. Join us to be part of a team that not only champions exceptional customer service but also encourages you to thrive in your career while enjoying exclusive employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (40hrs/wk) in Swindon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Clarins Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Clarins Group!
We think you need these skills to ace Store Manager (40hrs/wk) in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Clarins Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Clarins Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Clarins Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Clarins Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
