At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a leading global skincare and make-up brand.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a passionate team and help customers discover beauty.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Location: Swindon, GB, SN2 2DY
Company: CLARINS
Ready to bring passion into your career? Clarins Group is a global leading skincare and make‑up company, specialising in creating beauty experiences that make life more beautiful. Operating in more than 150 countries, we are the number one skincare company in Europe and are expanding worldwide. We are committed to promoting diversity in all its forms.
The role:
- Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales.
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro‑active and enjoy exploring new sales opportunities.
- Customer‑focused and results‑oriented.
You have:
- Experience in a hands‑on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You – Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance‑based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
Beauty Coach – Keyholder (40hrs/wk) in Swindon employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and encourages personal growth. As a Beauty Coach - Keyholder in Swindon, you'll enjoy competitive compensation, generous employee discounts, and access to comprehensive wellbeing services, all while being part of a passionate team dedicated to creating beautiful experiences for our customers. Join us to not only advance your career but also to be part of a brand that values your contributions and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach – Keyholder (40hrs/wk) in Swindon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will not only help you in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down how you’d engage customers in conversations about skincare. The more confident you are, the better you'll connect with potential employers.
✨Tip Number 3
Showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. This will demonstrate your proactive approach and ability to create memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins team and ready to embark on this beauty journey with us.
We think you need these skills to ace Beauty Coach – Keyholder (40hrs/wk) in Swindon
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered amazing customer experiences!
Be Authentic:When writing your application, be yourself! We value genuine communication, so let your personality come through. Share your unique story and what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clarins Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Clarins' product range and their unique selling points. Being able to discuss specific products, their ingredients, and benefits will show your passion for skincare and beauty, which is crucial for a Beauty Coach role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged customers, resolved issues, or created memorable experiences. This will demonstrate your ability to maintain high standards of service, which is key for this position.
✨Engage in Role-Playing Scenarios
Practice common retail scenarios that might come up during the interview. For instance, how would you handle a customer who is unsure about a product? Role-playing these situations can help you articulate your approach to customer engagement and loyalty.
✨Express Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share what inspires you about the industry and how you stay updated on trends. This will resonate well with the interviewers and align with Clarins' commitment to creating beautiful experiences.
