At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and achieve business goals.
- Company: Join Clarins, a renowned brand in skincare and beauty.
- Benefits: Enjoy competitive pay, 33 days off, generous discounts, and wellness services.
- Other info: Diverse workplace committed to equity and inclusion.
- Why this job: Make a real impact in the beauty industry while developing your leadership skills.
- Qualifications: 3 years in management, with a strong background in beauty retail or spa.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle Upon Tyne, GB, NE99 1AB
Company: CLARINS
Ready to bring passion into your career?
The role:
Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.
What you’ll do:
- Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand.
- Participate in interactive training and provide feedback on hands-on experience and innovative ideas to develop service tools and customer activity.
You are:
- Commercially aware with a passion for skincare and beauty.
- A confident and articulate communicator.
- Self‑motivated, enjoy exploring opportunities and taking initiative.
- Customer‑focused and results‑oriented.
- Genuinely looking forward to new challenges.
You have:
- 3 years experience in a management or supervisory role.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 33 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Additional Information: We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Skin Spa Manager (36.5hrs/wk) employer: Clarins Group
At Clarins Group in Tring, we pride ourselves on being an excellent employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters collaboration and creativity, offering employees generous leave, competitive compensation, and extensive training opportunities to support personal and professional growth. Join us to be part of a team that not only champions exceptional customer service but also encourages you to thrive in your career while enjoying exclusive employee discounts.
