At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a global leader in skincare and make-up with a passion for beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Flexible shifts and opportunities for personal and professional growth.
- Why this job: Be part of a brand that makes life more beautiful while growing your career.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Location: Salisbury, GB, SP1 1DE
Company: CLARINS
Ready to bring passion into your career? A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You – Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (37.5hrs/wk) in Salisbury employer: Clarins Group
At Clarins, we pride ourselves on being a leading skincare and make-up company that values passion, innovation, and diversity. Our Salisbury location offers a vibrant work culture where you can thrive in a supportive environment, enjoy competitive benefits including generous employee discounts and a robust wellbeing programme, and seize opportunities for personal and professional growth. Join us to be part of a team that is dedicated to making life more beautiful while fostering a sense of community and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (37.5hrs/wk) in Salisbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' products and values. This way, you can show your passion for skincare and how you can contribute to their mission of making life more beautiful.
✨Tip Number 2
Practice your communication skills! As a Beauty Coach, you'll need to engage customers effectively. Try role-playing with friends or family to build your confidence in discussing products and creating that retail theatre.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your proactive approach and ability to build relationships quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to take on new challenges in the beauty world.
We think you need these skills to ace Beauty Coach (37.5hrs/wk) in Salisbury
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've delivered outstanding customer service and built relationships.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We value authenticity, so share your unique story and what makes you a great fit for the Beauty Coach role at Clarins.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' product range, ingredient stories, and unique selling points. This will not only show your passion for beauty but also demonstrate that you're ready to engage customers in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled challenging situations or turned a negative experience into a positive one. This will highlight your ability to maintain high standards and build relationships quickly.
✨Engage with Retail Theatre
Clarins values creativity in engaging customers. Think of ways you can create an inviting atmosphere or 'retail theatre' during your interview. Perhaps suggest ideas for how you would attract customers or tell the brand's story through product displays. This shows your proactive approach and understanding of the role.
✨Be Confident and Articulate
As a Beauty Coach, communication is key. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more at ease and ensure you come across as the confident communicator they’re looking for.
