At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins, a global leader in skincare and make-up with a passion for beauty.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and wellbeing services.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Be part of a brand that values innovation and diversity while making life more beautiful.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
The predicted salary is between 12000 - 16000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role involves delivering exceptional customer service, developing skincare conversations with customers, engaging them in our brand journey, and increasing product sales.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 33 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Equal opportunity employer. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (14.25hrs/pw) in Reading employer: Clarins Group
At Clarins Group in Tring, we pride ourselves on being an excellent employer that values passion and dedication in the beauty industry. Our vibrant work culture fosters collaboration and creativity, offering employees generous leave, competitive compensation, and extensive training opportunities to support personal and professional growth. Join us to be part of a team that not only champions exceptional customer service but also encourages you to thrive in your career while enjoying exclusive employee discounts.
