At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join the vibrant team at Clarins, a leader in beauty.
- Benefits: Enjoy competitive pay, generous discounts, and 28 days leave.
- Other info: Flexible shifts and opportunities for personal growth await you.
- Why this job: Combine your passion for beauty with exceptional customer service.
- Qualifications: Experience in beauty or retail with strong communication skills.
The predicted salary is between 12 - 15 € per hour.
Ready to bring passion into your career?
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. Equal opportunity employer. We welcome applications from all backgrounds.
Beauty Coach (7.5 hrs/pw) in Oxford employer: Clarins Group
At CLARINS, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Oxford. Our Beauty Coaches enjoy competitive compensation, generous employee discounts, and a commitment to personal growth through extensive training opportunities. With a focus on customer engagement and loyalty, you will be part of a passionate team that values your contributions and encourages you to explore new challenges in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (7.5 hrs/pw) in Oxford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, ingredient stories, and customer service ethos. This knowledge will help you engage customers and show your passion for skincare during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing beauty products and handling customer queries. The more comfortable you are, the better you'll connect with potential employers.
✨Tip Number 3
Showcase your sales skills! Think of examples from your past experiences where you’ve successfully engaged customers or overcome selling challenges. Be ready to share these stories in your interviews to demonstrate your results-oriented mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Clarins team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Beauty Coach (7.5 hrs/pw) in Oxford
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that translates into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've engaged customers and driven sales.
Be Authentic:When writing your application, be yourself! We appreciate genuine communication, so let your personality come through. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Clarins Group
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Clarins' products, their unique ingredients, and how they benefit customers. This will show your passion for beauty and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or turned a challenging situation into a positive one. This will demonstrate your ability to maintain high standards of service.
✨Practice Your Communication Style
As a Beauty Coach, you'll need to be a confident communicator. Practice articulating your thoughts clearly and engagingly. You might even want to role-play with a friend, simulating customer interactions to showcase your ability to build relationships quickly.
✨Embrace the Brand Story
Understand the brand's journey and how it connects with customers. Be ready to discuss how you would create 'retail theatre' and engage customers in the brand story. This shows that you’re not just selling products but also promoting a lifestyle and experience.
