At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and achieve business goals.
- Company: Join the renowned beauty brand, CLARINS, in a vibrant Newcastle location.
- Benefits: Enjoy competitive pay, 33 days off, generous discounts, and wellness support.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in the beauty industry while developing your leadership skills.
- Qualifications: 3 years in management, with a strong background in beauty retail or spa.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle Upon Tyne, GB, NE99 1AB
Company: CLARINS
Ready to bring passion into your career?
The role: Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.
What you’ll do:
- Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand.
- Participate in interactive training and provide feedback on hands-on experience and innovative ideas to develop service tools and customer activity.
You are:
- Commercially aware with a passion for skincare and beauty.
- A confident and articulate communicator.
- Self‑motivated, enjoy exploring opportunities and taking initiative.
- Customer‑focused and results‑oriented.
- Genuinely looking forward to new challenges.
You have:
- 3 years experience in a management or supervisory role.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 33 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Additional Information: We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Skin Spa Manager (36.5hrs/wk) in Newcastle upon Tyne employer: Clarins Group
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Newcastle Upon Tyne. Our commitment to employee growth is evident through tailored development plans and extensive training opportunities, ensuring that every team member can thrive in their career. With competitive compensation, generous leave, and a focus on wellbeing, we create an environment where passion for skincare and beauty translates into meaningful and rewarding employment.
